UA Support Coordinator | Adult Outpatient Services

Valley Behavioral Health; Salt Lake City (UT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

On-Demand Pay

Paid time off

Health insurance

401(k) with match

Wellness days

Job summary

Valley Behavioral Health is seeking a UA Support Coordinator for the Adult Outpatient program in Salt Lake City. You will collect urine samples, document accurately, and help clients access services. A Monday–Friday, 9:00am–5:00pm schedule supports work-life balance within a supportive nonprofit environment.

Benefits include paid time off, health/dental/vision insurance, a 401(k) with company match, and tuition/help with licensure. No prior healthcare experience is required, training provided.

Qualifications

• High school diploma or equivalent required.
• CPR certification and Valley de-escalation certification required.
• No prior experience necessary.

Responsibilities

• Observe and collect urine samples according to DOT standards.
• Label, document, and prepare samples for processing.
• Input scores to the online database and maintain records.
• Provide administrative support on assigned projects.
• Answer program calls to schedule appointments and answer questions.

Skills

Urine sample collection

Documentation

HIPAA compliance

Customer service

Education

High School diploma or equivalent

Tools

OSHA standards

DOT standards

Database entry

Job description

Play a Key Role in Client Success.

Valley's Adult Outpatient program provides flexible, evidence-based mental health and substance use services that allow clients to receive support while continuing to navigate their daily lives. As a UA Support Coordinator, you'll play an important role in the recovery process by ensuring accurate specimen collection, supporting program operations, maintaining documentation, and helping clients access the services they need.

Job Type

Full-time

Description

Valley's Adult Outpatient program provides flexible, evidence-based mental health and substance use services that allow clients to receive support while continuing to navigate their daily lives. As a UA Support Coordinator, you'll play an important role in the recovery process by ensuring accurate specimen collection, supporting program operations, maintaining documentation, and helping clients access the services they need.

Pay

Range starts at $17.75 hour (pay is calculated based on years of related experience)

$2000 Retention Sign-on Bonus!!!

Schedule

Monday – Friday | 9:00am – 5:00pm

Benefits Highlights

• Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
• Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
• Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
• Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
• Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
• Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The UA support coordinator performs a variety of duties that include observing, collecting and packaging client urine samples as well as administrative and clerical tasks to facilitate the continuity of client care.

Essential Functions

• Observes and collects urine samples according to DOT standards
• Labels, documents, and prepares samples for processing
• Follows Universal Precautions and all OSHA standards when handling samples
• Maintains a clean, sanitary, and private collection space
• Inputs OQ scores and RANT assessment scores to online database
• Completes documentation on services provided
• Provides administrative support on assigned projects
• Answers program phone calls to schedule appointments and answer questions as needed
• Follows agency documentation policies for all phases of treatment including assessments, care plans, treatment transitions and discharge plans, and client care
• Adheres to ethical and legal standards set by licensing boards and state regulations. Strictly adheres to HIPAA guidelines.
• Participates in ongoing professional development activities to meet licensure, certification, and/or other agency requirements

Requirements

Education

• High School diploma or equivalen

Experience

• None

Licenses/Certificates

• CPR certification
• Valley de-escalation certification
• Driving positions require a minimum age of 21 and a current driver's license

Preferred Qualifications

• Previous office/administrative experience
• Previous healthcare or laboratory experience

Salary Description

$17.75-$19.97