U-Haul Moving Center General Manager

U-Haul; Springfield (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Tuition reimbursement

401(k)

Paid holidays

Career advancement

Job summary

U-Haul is seeking a General Manager to run a moving and storage center in Springfield, MA. You will hire and mentor staff, manage inventory, and ensure a profitable, efficient operation.

The role requires 1–3 years of retail management with P&L accountability, strong computer and organizational skills, and a valid driver’s license. It’s a fast-paced role focused on customer care, budget management, and safety.

Qualifications

• 1–3 years of management experience in retail or service with P&L accountability.
• Computer literacy and strong organizational skills.
• Proven leadership in a high-volume retail operation with profitability focus.
• Valid driver’s license and clean driving record.

Responsibilities

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Manage the personnel budget and inventory.
• Ensure customers receive high-quality care and maintain a safe environment.

Skills

Management experience

Computer skills

Organizational skills

Driver's license

Education

High school diploma

Job description

Compensation Range: $17.00 to $19.00 Hourly Location: 88 Birnie Ave, Springfield, Massachusetts 01107 United States of America

U-Haul is looking for a responsible, motivated and thoughtful person to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of inventory and managing equipment. You will be solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work. Our motto is 'Hire Fast, Pay Fast.'

We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Compensation: $21-$24 per hour

U-Haul offers General Managers:

• Full medical coverage, if eligible
• Prescription plans, if eligible
• Dental and vision plans
• Registered Dietitian Program, if eligible
• Gym Reimbursement Program
• Weight Watchers, if eligible
• Virtual doctor visits
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University©
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days, if eligible
• Employee Stock Ownership Plan (ESOP)
• 401(k) savings plan
• Life insurance
• Critical illness/group accident coverage
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramsey's SmartDollar Program
• U-Haul Federal Credit Union membership

General Manager Responsibilities:

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Manage the personnel budget.
• Track and itemize inventory.
• Ensure that customers receive the highest level of care Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Requirements:

• 1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction.
• Computer expertise.
• Organizational expertise.
• Management proficiency in a high-volume retail operation with profit and loss (P&L) accountability.
• Valid driver's license and the ability to maintain a good driving record.
• High school diploma or equivalent.
• Able to work weekends and holidays.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.