U-Box Customer Care Representative (CDL)

U-Haul International, Inc.; Idalou (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation

Sick days

Life insurance

MetLaw legal program

MetroLife insurance

Discounts on Apple products

401(k) Savings Plan

ESOP

Legal protection services

EAP - You Matter

Identity theft protection

Educational programs

Job summary

U-Haul Company’s U-Box Customer Care Representative (CCR) role focuses on local delivery with CDL requirements and friendly customer service. You will handle containers, assist customers, and maintain safety on the job.

The position offers advancement opportunities and a broad benefits package including health insurance, holidays, and a 401(k) plan, reflecting U-Haul’s supportive culture and commitment to employees on local routes in Texas.

Qualifications

• High school diploma or equivalent required.
• Department of Transportation certification (DOT) required.
• Commercial driver’s license (CDL) and clean driving record.
• Must be 18 years or older.

Responsibilities

• Load and unload storage containers for delivery.
• Transport containers to and from destinations on local routes.
• Operate a flatbed truck and a truck-mounted forklift (training provided).
• Maintain safety and compliance with CDL duties and company policies.

Skills

CDL

Forklift operation

Safety minded

Education

High school diploma or equivalent

Tools

Forklift certification

Job description

U-Box Customer Care Representative (CDL)

Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.

• Opportunities for advancement
• Mindset App Reimbursement
• Health insurance &Prescription plans,if eligible
• Paid holidays, vacation, and sick days,if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

U-Box Customer Care Driver Responsibilities:

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Clean motor vehicle driving record
• High school diploma or equivalent
• Department of Transportation certification
• Commercial driver’s license (CDL)
• Must be 18 or older

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.