TX - IT Business Analyst

A & Associates; Dallas (TX); Hybrid; USD 95,000 - 135,000; Full time

Job summary

A & Associates in Dallas, TX seeks a Senior IT Business Analyst to bridge business needs and technical delivery within an Agile product team. You will document current and future state processes, write clear requirements, and ensure stories and acceptance criteria are ready for delivery.

Collaborating with Product Owners, UX designers, developers, and QA, you will analyze data, support UAT, and help translate complex operations into actionable, user-friendly solutions.

Qualifications

• Bachelor’s degree in Business, Information Systems, or related field.
• Five years of IT business analysis experience.
• Experience supporting Scrum or Kanban teams.
• Experience documenting current-state and future-state processes.
• Proficiency with Jira, Confluence, Visio, Miro, or similar tools.
• Strong communication, facilitation, analytical, and problem-solving skills.

Responsibilities

• Document current-state and future-state processes.
• Perform gap analyses of processes, technology, and operations.
• Facilitate requirements and process-discovery sessions.
• Document business rules, workflows, risks, and dependencies.
• Prepare backlog items and clarify functional requirements for delivery teams.
• Coordinate UAT activities with the Product Owner.
• Ensure solutions meet acceptance criteria and provide traceability.

Skills

Communication

Facilitation

Analytical thinking

Problem solving

Stakeholder management

Education

Bachelor’s degree in Business, Information Systems, or related field

Master’s degree preferred

Tools

Jira

Confluence

Visio

Miro

Figma

Azure DevOps

Job description

INTRODUCTION

A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. “Quality In Everything We Do” is far more than our mantra, it is our standard!!

Explore a career with A & Associates, one of the leading providers for temporary, temp-to-hire, permanent placement services and security guard services.

• ocation: Dallas, TX
• Work Authorization: U.S. Citizen or Green Card Holder
• Work Preference: Open to Hybrid and On-site opportunities

Summary of Functions

The Senior IT Business Analyst serves as a key member of an Agile product team, partnering closely with the Product Owner to analyze business needs, document business processes, define solution requirements, and ensure product features are ready for successful delivery. This role bridges business operations and technical delivery by documenting current and future state processes, identifying process improvement opportunities, performing business and data analysis, supporting user experience (UX) activities, and translating business needs into actionable user stories and acceptance criteria. The Senior Business Analyst collaborates with stakeholders, Product Owners, UX designers, developers, architects, quality assurance analysts, and Scrum teams to ensure solutions meet business objectives while providing an intuitive user experience. Unlike the Product Owner, who owns product priorities and backlog decisions, the Business Analyst focuses on understanding business operations, documenting requirements, validating solutions, and ensuring delivery teams have the information necessary to build successful products.

Duties and Responsibilities

Business and Process Analysis

• Document current-state and future-state processes.
• Perform process, technology, and operational gap analyses.
• Facilitate requirements and process-discovery sessions.
• Document business rules, workflows, requirements, risks, and dependencies.
• Recommend process improvements.

Product Owner Support

• Assist with epics, features, user stories, and acceptance criteria.
• Prepare backlog items for refinement and development.
• Clarify functional requirements for delivery teams.
• Maintain traceability between business needs and delivered solutions.

UX/UI Support

• Create basic wireframes, workflow sketches, and low-fidelity mockups.
• Document user journeys and business scenarios.
• Validate designs against business processes and user needs.
• Gather and document stakeholder feedback.

Data Analysis

• Analyze business data to support requirements and decisions.
• Document data sources, definitions, mappings, and business rules.
• Identify data quality issues.
• Support data validation and conversion activities.

Testing and Validation

• Coordinate UAT activities with the Product Owner.
• Develop test scenarios and business test cases.
• Support defect review and retesting.
• Confirm delivered functionality meets requirements and acceptance criteria.
• Document results and support business approval.

Collaboration

• Work with Product Owners, stakeholders, UX designers, developers, architects, and QA teams.
• Participate in backlog refinement, Sprint Planning, reviews, and retrospectives.
• Communicate findings, decisions, risks, and requirement changes.

Minimum Qualifications

• Bachelor’s degree in Business, Information Systems, or related field (Master’s preferred).
• Five years of IT business analysis experience.
• Experience supporting Scrum or Kanban teams.
• Experience documenting current-state and future-state processes.
• Experience with gap analysis, requirements elicitation, user stories, acceptance criteria, data analysis, and UAT.
• Strong communication, facilitation, analytical, and problem-solving skills.
• Proficiency with Jira, Confluence, Visio, Miro, or similar tools.
• Ability to analyze complex business processes and translate them into technical solutions.

Preferred Qualifications and Certifications

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
• Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA).
• Experience creating wireframes or low-fidelity UX/UI designs.
• Experience with Figma or Azure DevOps.
• Experience supporting enterprise modernization, government, public safety, or regulated environments.

Key Skills

• Complete and accurate process and requirements documentation.
• Backlog items prepared with minimal rework.
• Timely completion of gap and data analyses.
• Effective UAT coordination and business validation.
• Reduced requirement-related defects.
• Strong Product Owner and stakeholder support.

Standard office setting with occasional remote work flexibility. Physical requirements include occasional lifting/carrying of 5–10 lbs., visual acuity, speech, and hearing. Manual dexterity required for computer operations. Subject to sitting, standing, bending, and reaching to perform essential functions.

EEO STATEMENT

A & Associates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.