Twilight Healthcare Support Worker | Central and North West London NHS Foundation Trust

CNWL NHS Foundation Trust; Uxbridge (MA); On-site; USD 41,000 - 43,000; Part time

Job summary

Central and North West London NHS Foundation Trust is seeking a Band 3 Healthcare Support Worker for Twilight care in Uxbridge. The role involves delivering care to patients in their homes, supporting nurses, and working within the Twilight Team during out-of-hours periods.

The post requires a current UK driving licence and access to a car, with shifts including evenings and weekends. Contracted hours are part-time, totaling 9 hours per week, and based at the Uxbridge HQ.

Qualifications

• Current UK driving licence.
• Access to a car for work.

Responsibilities

• Assist in delivering care following an assessment by a nurse or therapist.
• Follow a prescribed plan of care.
• Document and report results according to local guidelines and communicate with the registered nurse.

Skills

Driving licence

Job description

Twilight Healthcare Support Worker | Central and North West London NHS Foundation Trust

Part time 4.5 hour shifts each (2 x 4.5 hours per week shifts).

The service operates seven days a week between the hours of 16:30 -00:30. Healthcare Support Worker work either between18:00 - 22:30 or between 19:30 -00:00 shifts on an alternate pro rata basis, depending on the service needs. Contracted hours 9.0 hours per week.

Please note the successful candidate will be based primarily at our Uxbridge head quarters in West London.

The distance Healthcare Support Worker travel each day is considerable and Band 3 Healthcare Support Worker will need to have a current UK driving licence and access to a car for work. Band 3 Healthcare Support Worker play an important role in providing seamless care and often liaise between more specialist services.

Band 3 Healthcare Support Worker work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Healthcare Support Worker are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:

• keeping the people who using our services as safe as possible by recognising the limits of the Healthcare Support Worker role and working closely with Registered Nurses
• contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when implementing care plans
• ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans
• Carries out care following an assessment by a nurse or therapist.
• Follows a prescribed plan of care
• Performs tests unsupervised but at the request of Qualified clinician, according to manufacturing instructions and local guidelines
• Documents and reports the results according to local guidelines and communicate results to registered nurse
• Documents and reports any abnormal findings in observations
• Maintains accurate, legible, detailed and comprehensive records in the patients own home and elsewhere and report actions taken to the Senior Clinician or to an appropriate person.

Central and North West London NHS Trust expects all Band 3 Healthcare Support Worker to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friends family and carers and also other staff members.

As a Band 3 Healthcare Support Worker we expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better

We expect you to RESPECT everyone and acknowledge and welcome people’s differences rather than ignore them or see them as problematic.

We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.

We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for ourwork.

The Hillingdon Twilight Service provides out of hours nursing care to people living in the Borough of Hillingdon. The types of service provided include but are not exhaustive; insulin administration, catheter care and end of life support. Staff visit patients in pairs and will be required to drive.

The post holder will work as a Healthcare Support Worker within the Twilight Team delivering care to people in their own homes and/or designated buildings. S/he will assist the qualified nurses in joint visits to carry out delegated aspects of the patients care. Contributing to the provision of a high quality Services.

This advert closes on Tuesday 27 Oct 2026

Proud member of the Disability Confident employer scheme

Twilight Healthcare Support Worker | Central and North West London NHS Foundation Trust

Company: CNWL NHS Foundation Trust Salary: £30,630 - £32,346 pro rata incl HCAS Hours: Part-time Location: Uxbridge, UB8 1QG Job type: Permanent Posting date: 26 Oct 2026 Closing date: 25 Nov 2026

Summary

Part time 4.5 hour shifts each (2 x 4.5 hours per week shifts).

The service operates seven days a week between the hours of 16:30 -00:30. Healthcare Support Worker work either between18:00 - 22:30 or between 19:30 -00:00 shifts on an alternate pro rata basis, depending on the service needs. Contracted hours 9.0 hours per week.

Please note the successful candidate will be based primarily at our Uxbridge head quarters in West London.

The distance Healthcare Support Worker travel each day is considerable and Band 3 Healthcare Support Worker will need to have a current UK driving licence and access to a car for work. Band 3 Healthcare Support Worker play an important role in providing seamless care and often liaise between more specialist services.

Band 3 Healthcare Support Worker work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Healthcare Support Worker are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:

• keeping the people who using our services as safe as possible by recognising the limits of the Healthcare Support Worker role and working closely with Registered Nurses
• contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when implementing care plans
• ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans
• Carries out care following an assessment by a nurse or therapist.
• Follows a prescribed plan of care
• Performs tests unsupervised but at the request of Qualified clinician, according to manufacturing instructions and local guidelines
• Documents and reports the results according to local guidelines and communicate results to registered nurse
• Documents and reports any abnormal findings in observations
• Maintains accurate, legible, detailed and comprehensive records in the patients own home and elsewhere and report actions taken to the Senior Clinician or to an appropriate person.

Central and North West London NHS Trust expects all Band 3 Healthcare Support Worker to act in a way which shows you understand our core values and are willing to put them into practice with service users, their friends family and carers and also other staff members.

As a Band 3 Healthcare Support Worker we expect you to show COMPASSION, contribute to a caring and kind environment and recognise that what you do and say helps can make the lives of others better

We expect you to RESPECT everyone and acknowledge and welcome people’s differences rather than ignore them or see them as problematic.

We expect you to EMPOWER others and continually try to provide information, resources and support to help others make their own decisions and meet their own needs.

We expect you to work in PARTNERSHIP and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and pay for ourwork.

The Hillingdon Twilight Service provides out of hours nursing care to people living in the Borough of Hillingdon. The types of service provided include but are not exhaustive; insulin administration, catheter care and end of life support. Staff visit patients in pairs and will be required to drive.

The post holder will work as a Healthcare Support Worker within the Twilight Team delivering care to people in their own homes and/or designated buildings. S/he will assist the qualified nurses in joint visits to carry out delegated aspects of the patients care. Contributing to the provision of a high quality Services.

This advert closes on Tuesday 27 Oct 2026

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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