TurboTax Tax Support Specialist

Intuit; Edison (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Intuit seeks a Tax Support Associate to help customers confidently use TurboTax and related financial products. You will answer tax questions, guide users through filing steps, and troubleshoot software issues by phone, chat, or email.

You’ll use Intuit’s knowledge bases to research solutions, document interactions, and escalate complex cases, while staying current on tax changes and product updates. In a collaborative, learning-focused culture, you’ll contribute customer insights to product

Job description

Intuit seeks a Tax Support Associate to help customers confidently use TurboTax and related financial products. You will answer tax questions, guide users through filing steps, and troubleshoot software issues by phone, chat, or email.

You’ll use Intuit’s knowledge bases to research solutions, document interactions, and escalate complex cases, while staying current on tax changes and product updates. In a collaborative, learning-focused culture, you’ll contribute customer insights to product