Tubing Operator- Seasonal (18+)

bearcreekexternalcareers; Macungie (Lehigh County); On-site; USD 19,000 - 30,000; Full time

Job summary

Bear Creek is seeking a Tubing Operator to join our tubing team. You will greet guests, ensure a safe, enjoyable experience on the conveyor, and assist with RFID checks and loading procedures alongside the lift crew.

You must be 18+, comfortable working outdoors in all weather, and able to remain alert during busy periods. Prior guest service or machinery experience is a plus, with weekend/holiday availability expected.

Qualifications

• Must be at least 18 years of age
• Guest service experience preferred
• Previous experience operating machinery a plus
• Availability during peak operating times, weekends, holidays and special events

Responsibilities

• Provide a safe, enjoyable and efficient experience for our guests on the conveyor belt
• Greet guests, anticipate their needs and provide information about facilities and services
• Provide guests with rules for the tube park
• Create an environment of enjoyment while guests wait
• Observe tubers and give verbal and nonverbal commands as needed
• Set up and tear down of tubing; daily opening and closing procedures
• Operate conveyor belt and RFID processes
• Maintain the carpet decks and assist with floor safety
• Assist with snow removal from loading area
• Observe and respond to emergency procedures and equipment issues
• Work outdoors in all weather conditions and varying hours
• Coordinate with supervision on tubing operations needs and expectations
• Stop the lift quickly in case of emergency

Skills

Guest service

Machinery operation

Job description

WHAT WE ARE LOOKING FOR:

The ideal Tubing Operator for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the tubing team, providing a safe and enjoyable lift experience and creating the excitement of riding up the mountain in anticipation of getting off the lift and starting that thrilling downhill descent on a tube.

WHAT WE EXPECT FROM YOU:

• Provide a safe, enjoyable and efficient experience for our guests on the conveyor belt
• Greet the guests, anticipate their needs and provide information about the facilities and services
• Provide guests with rules for tube park
• Create an environment of enjoyment while guests wait
• Observe tubers, give verbal and nonverbal commands as needed
• Set up and tear down of tubing; daily opening and closing procedures
• Operate conveyor belt
• Responsible for guests going through the RFID
• Maintain the carpet decks
• Snow removal from loading area
• Knowledgeable of tubing requirements including evacuation procedures in case of an emergency
• Safe and orderly loading and unloading of the conveyor belt
• Monitor the equipment to ensure that it is operating properly and report to supervisor/shift leader any mechanical problems or necessary repairs immediately
• Execution of lift shut down and evacuation procedures in case of an emergency.
• Work outside in all weather conditions and any time of day or evening as needed
• Coordinate with supervisor/shift leader concerning tubing operations needs and expectations
• Quick to stop the lift in case of emergency

WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures

QUALIFICATIONS:

• Must be at least 18 years of age
• Guest service experience preferred
• Previous experience operating machinery a plus
• Availability during peak operating times, i.e.: weekends, holidays and special events

JOB KNOWLEDGE & SKILLS:

• Ability to reason, make decisions, and use independent judgment in various situations
• Excellent communication with guests and team members
• Friendly, outgoing, and courteous to all guests and employees
• Able to work in a fast-paced environment
• Must be able to stand for extended periods and lift/move up to 50 lbs.
• Exposed to extreme weather conditions
• Extremely alert and aware at all times

PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS:

PHYSICAL DEMANDS

• Alternate Sit/Stand or Walk at Will: The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by scheduled breaks and/or lunch period.
• Climbing Ramps/Stairs: Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing). Note: Stairs involved in commute/getting into building are excluded if work is always performed in one building. Stairs onto a vehicle or a piece of machinery/equipment are included.
• Communicating Verbally: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
• Crouching: Bending body downward and forward by bending legs and spine.
• Far Visual Acuity: Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
• Gross Manipulation: Seizing, holding, grasping, turning, or otherwise working with hand(s). Note: Fingers are involved only to the extent that they are an extension of the hand.
• Hearing Requirements: The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes/alarms).
  • One-on-one (in person)
  • Group or conference (in person)
  • Other sounds
• Keyboarding: Entering text or data into a computer or other machine by means of a keyboard. Devices include traditional keyboard, 10 keypad, touch screen and other.
• Lifting/Carrying: Lifting is to raise or lower an object from one level to another (includes upward pulling). Carrying is to transport an object -- usually by holding it in the hands or arms but may occur on the shoulder. Up to 50 pounds.
• Peripheral Vision: Observing an area that can be seen up and down or to the right of left while eyes are fixed on a given point.
• Pushing/Pulling: May involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
• Pushing - Exerting force upon an object so that the object moves away from the force
• Pulling - Exerting force upon an object so that the object moves toward the force
• Reaching At/Below Shoulder Level: Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
• Standing/Walking: Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot.
• Stooping: Bending the body downward and forward by bending the spine at the waist - requiring full use of the lower extremities and back muscles.

ENVIRONMENTAL CONDITIONS

• Outdoors: Job requires work outdoors with workers unprotected and exposed to the elements. This does not include the commute to/from work.
• Heavy Vibration: Exposure to a shaking object or surface that causes a strain on the body or extremities.
• Hazardous Contaminants: Exposure to a substance that negatively affects the respiratory system, eyes, skin or other living tissue via inhalation, ingestion, or contact.
• Proximity to Moving Mechanical Parts: Operation of or proximity to moving materials, mechanical parts, settings, or any moving objects (most commonly moving machinery or equipment) that could cause bodily harm.
• Noise Intensity Level:
  • Moderate
  • Loud