TTI Ground Support Agent

Arctic Slope Regional Corporation; Utqiaġvik (AK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) retirement plan

Health and dental insurance

Employee Assistance Program (EAP)

Life insurance

Disability coverage

Paid time off

Job summary

Petro Star Inc., Alaska’s locally owned refining and marketing company, seeks a hotel/maintenance associate to keep the facility clean and orderly while performing minor upkeep tasks. You will support check-ins, tours, and guest transport, with emphasis on safety and cultural sensitivity to Inupiat heritage.

Role requires high school diploma, Alaska driver license, and ability to work flexible shifts including nights and weekends. Equal opportunity employer. Training and benefits offered.

Qualifications

• Strong knowledge, understanding and sensitivity to the Inupiat culture.
• Ability to speak clearly and write legibly.
• Ability to work independently and be flexible to day/night shifts and seven days a week.
• Willingness to speak and understand Inupiaq language is important and preferred.

Responsibilities

• Maintain building by performing minor maintenance activities or routine painting, trim replacement, weather stripping, and fixture security.
• Notify management about repairs or additions to lighting, heating, plumbing, electrical or ventilating equipment and follow up.
• Assist in check-ins and departures, baggage handling, and moving belongings.
• Ensure cleanliness inside and outside the hotel premises and related facilities.
• Conduct safety, grounds and property inspections using checklists and address areas needing attention.
• Perform tour guide duties as needed and coordinate activities with guides during tourist season.
• Pick up and transport guests and tourists to/from hotel or airport.

Skills

Inupiat culture knowledge

Clear communication

Independent work

Shift flexibility

Education

High school diploma or equivalent

Job description

About

Join Petro Star Inc., Alaska’s only locally owned operating refining and marketing company, a trusted supplier of fuels and petroleum products throughout the state. With refinery operations in North Pole and Valdez, Petro Star plays a vital role in supporting Alaska’s military installations, aviation industry, commercial businesses, and remote communities.

As a subsidiary of Arctic Slope Regional Corporation (ASRC), Petro Star is committed to operational excellence, safety, integrity, and service. Our employees are the foundation of our success, bringing expertise, innovation, and dedication to every aspect of our business.

At Petro Star, we foster a collaborative work environment where employees are empowered to grow professionally, contribute meaningfully, and make a lasting impact on Alaska’s energy future. We are proud to offer rewarding career opportunities for individuals who share our commitment to excellence, teamwork, and continuous improvement.

Overview

Under the direct supervision of the Operations and Inventory Supervisor, the primary functions of this position is to keep the hotel in a clean and orderly condition, while tending to minor maintenance duties.

Responsibilities

• Maintains building by performing minor maintenance activities or routine painting, trim replacement, weather stripping, secure fixtures, reboot cable boxes, relocation of furniture, etc.

• Notifies management concerning need for repairs or additions to lighting, heating, plumbing, electrical or ventilating equipment and follows-up.

• Cautions tenants regarding complaints about excessive noise, disorderly conduct, or misuse of property.

• Assists in check-ins & departures, bags, luggage, packing, moving re-locating belongings.

• Ensures cleanliness of hotel premises, both inside and outside.

• Cleans snow and debris from sidewalk.

• Maintains the cleanliness of hotel & tour vehicles.

• Check fluids and tire air pressure of hotel & tour vehicles daily and replace fuel as needed.

• Performs custodial duties that include, shampooing carpets, window cleaning and light cleaning.

• Periodically conduct inventory of retail supplies and business stock and requests stock for restocking.

• Conduct safety, grounds and property inspections using check lists and documenting and address areas needing attention.

• Perform Tour Guide duties as needed.

• Coordinate activities with tour guides and performers during tourist season; may also be required to pick-up

• performers during tourist season.

• Pick-up and transport guests and tourists to and from the hotel or airport.

• Assist with baggage handling

Qualifications

• Strong knowledge, understanding and sensitivity to the Inupiat culture.

• High school or equivalent certification.

• Valid Alaska Driver License.

• One (1) year of hotel clerical or administrative experience.

• An equivalent combination of training and experience.

• Ability to operate standard office machines and basic understanding of computers.

• Knowledge of efficient office procedures.

• Strong knowledge, understanding and sensitivity to the Inupiat culture.

• Ability to speak in a clear and understandable manner and write legibly.

• Must be able to work independently, and must be willing to work shifts that vary from day to night and operate seven days a week.

• The ability to speak and understand the Inupiaq language is important and preferred.

Competency Requirement

ASRC values the competencies that enable individual and organizational success. The Company maintains an enterprise competency framework that outlines core and role-specific expectations across levels. Competency requirements and definitions are reviewed periodically and may evolve to reflect business needs. Employees are expected to demonstrate the competencies applicable to their role as maintained by Human Resources and their business unit.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel. The employee is frequently required to stand, frequently walk, climb, balance, and occasionally taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job includes the ability to use close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy office setting. The incumbent is required to work alone, at various times during the day or night. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions, occasionally be exposed to wet or humid conditions, frequently exposed to extreme cold, occasionally exposed to extreme heat, and may be required to travel in small and large commercial aircraft.

Why Petrostar is Different

Purpose-Driven Work:

Every day, Petro Star employees help fuel Alaska's economy and infrastructure. From supporting military readiness and aviation operations to delivering energy solutions to remote communities, your work directly contributes to keeping Alaska moving.

Safety-First Culture:

Safety is at the core of everything we do. We are committed to maintaining the highest standards of environmental stewardship, operational integrity, and workplace safety while empowering employees to take ownership of safe and responsible operations.

Career Growth Opportunities:

• Professional development and technical training programs
• Mentorship from experienced industry leaders
• Opportunities for advancement across refinery, operations, engineering, maintenance, commercial, and corporate functions
• Continuous learning and career development support

Industry Leadership & Stability:

• Alaska’s only locally owned and operated petroleum refining and marketing company
• 40+ of experience serving Alaska's energy needs
• Backed by the strength and stability of ASRC, one of Alaska's largest and most successful companies
• Critical supplier to military, aviation, commercial, and rural markets throughout Alaska

Total Rewards

At Petro Star, we believe exceptional people deserve exceptional benefits. Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security.

Financial Security:

• Competitive salaries with performance-based opportunities
• 401(k) retirement plan with company matching contributions*
• Employee referral bonus opportunities

Health & Wellness:

• Comprehensive medical plan options through the Federal Employee Health Benefits (FEHB) Program*
• Dental and vision insurance options*
• Employee Assistance Program (EAP) for employees and their families
• Supplemental insurance offerings including life insurance, disability coverage, AD&D, accident insurance, critical illness insurance, hospital indemnity, legal services, identity theft protection, and pet insurance*

Professional Development:

• Leadership development programs
• Technical and professional skills training
• Mentorship and career advancement opportunities

* Benefit eligibility varies by position, employment status, and work location. Specific benefits for this role will be discussed during the hiring process.

Petro Star Inc., a division of ASRC, is a drug-free workplace and pre-employment drug testing is part of the hiring process.

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, ageor any other legal protected status. EOE: M|F|D|V EEO Poster

Petro Star Inc. is the refining division of Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.

ASRC's family of companies apply a shareholder preference in employment, to the maximum extend.

If you require assistance or a reasonable accommodation during the application process, please contact us at [e-mail].