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Transportation Security Administration, Department of Homeland Security is seeking Program Assistants to support TSA offices and airport field operations with administrative coordination, data tracking, scheduling, and records management. Responsibilities vary by assignment and may include finance, HR, payroll, or other operational areas.
Position emphasizes attention to detail, the ability to handle multiple tasks, and professional communication with teams.
Program Assistants help keep TSA offices and airport field operations organized, accurate, and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.This role is well suited to someone who is comfortable working with detailed information, handling multiple assignments, communicating with different teams, and helping an office stay on schedule. Specific responsibilities depend on whether the position supports finance, human resources, scheduling, payroll, workplace programs, or another TSA operational area.
Position Details
Do not assume that every Program Assistant vacancy follows standard business hours or permits telework. Use the schedule and work-site information from the individual announcement.
Applicants generally need specialized experience at the level stated in the official announcement. Relevant experience may include:
The type and amount of required experience vary by pay band and assignment. Applicants should ensure that their resume clearly demonstrates the specialized experience listed in the active vacancy.
A specific college degree may not be required when qualification is based entirely on specialized experience. If the announcement permits education to satisfy any part of the qualification requirement, applicants may need to provide transcripts from an accredited institution.Use the exact education and experience requirements from the official vacancy rather than adding a general degree requirement.
Organization and attention to detail
Written and verbal communication
Data entry, tracking, and basic analysis
Microsoft Office or comparable workplace software
Records and document management
Calendar, meeting, and deadline coordination
Customer service and professional communication
Ability to manage several assignments without losing accuracy
Discretion when handling sensitive employee or operational information
Must be a U.S. citizen or U.S. national
Must successfully complete the required background investigation
Selective Service registration may be required
Must meet the eligibility requirements identified in the announcement
Must complete any required USA Hire assessments by the stated deadline
May need to obtain and maintain the security clearance listed for the position
Some Program Assistant vacancies are limited to current TSA employees. Always display the exact "Who May Apply" category from the official announcement.
Program Assistants generally work in an office or airport administrative environment. Daily work may involve extended computer use, reviewing records, communicating by phone or email, attending meetings, and managing several deadlines at once.Some positions may require occasional travel or work outside typical office hours when supporting airport operations, special projects, or urgent administrative needs. The exact schedule should match the official vacancy.