Trust Wizard Support Specialist

Start My Business Inc.; United States; Remote; USD 28,000 - 48,000; Full time

Job summary

Start My Business Inc. is seeking a remote Independent contractor to support families through a living trust wizard. You will answer questions via chat, email, and phone, helping users complete steps and upload documents.

You will route complex legal questions to the attorney matching service and set your own hours. Payment is hourly or per assignment, with the rate disclosed in your offer. Applicants must demonstrate clear phone presence, strong written communication, reliable internet, and

Qualifications

• Clear, confident phone voice.
• Strong written communication via email, text and chat.
• Authorized to work in the United States and living in the U.S.
• Reliable internet, a computer and a phone you can use for work.

Responsibilities

• Answer questions about each step of the wizard by chat, email and phone.
• Help customers upload documents and understand signing and funding steps.
• Route legal questions to the attorney matching service.

Skills

Phone communication

Written communication

Tools

Computer

Phone

Reliable internet

Job description

My Trust Software walks families through creating a living trust with a 7-step wizard written in plain English. It covers eight trust types, works in all 50 states, and offers licensed attorney review in the customer's state for anyone who wants a professional check. Help customers finish their trust in the online wizard.

Location: Remote, United States. Type: Independent contractor (1099).

What you will do

• Answer questions about each step of the wizard by chat, email and phone.
• Help customers upload documents and understand signing and funding steps.
• Route legal questions to the attorney matching service.

What you need

• A clear, confident phone voice. You will record a short sample of a sales script as part of your application.
• Strong written communication by email, text and chat.
• Reliable internet, a computer and a phone you can use for work.
• Authorized to work in the United States and living in the U.S.

How pay works

• Paid per hour or per assignment. The rate is in your written offer before you start.
• This is an independent contractor (1099) role, not employment. You set your own hours, use your own phone and computer, and are responsible for your own taxes.
• Applying is free. We will never ask you to pay to apply.

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