Trust Relationship Associate

Ephrata National Bank; Ephrata (Lancaster County); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Job summary

Ephrata National Bank in Ephrata, PA, seeks a Trust Relationship Associate to proactively solicit new business and manage fiduciary accounts, including trusts, investment management, IRA and estates. The role targets a $5MM+ portfolio and builds a robust referral network.

You will maintain client relationships, promote ENB financial products, ensure compliance, and work with operations to deliver daily goals.

Qualifications

• Bachelor’s degree or relevant experience in business administration, finance or in the banking field.
• 0-2 years of relevant experience; fiduciary services sales preferred.
• CTFA designation or progress toward it.
• Knowledge of trust and investment products and applicable regulations.
• Professional interaction with employees and clients.

Responsibilities

• Maintain and develop client relationships in investment management, trust administration and estates.
• Prospect fiduciary services opportunities and promote ENB products.
• Manage fiduciary accounts in accordance with policies and regulations.
• Achieve production goals as set by ENB.
• Advise customers on ENB financial products and suitability.
• Coordinate fiduciary activities with operations to meet daily goals.
• Assist with client inquiries and research.
• Represent ENB in community activities and events.
• Develop business referral network via marketing and networking.
• Collaborate with other lines to share opportunities.

Skills

Interpersonal communication

Sales & business development

Industry knowledge

Education

Bachelor’s degree or relevant experience in business administration, finance or in the banking field

0-2 years of relevant experience in Fiduciary Services sales

Certified Trust & Fiduciary Advisor (CTFA) designation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Trust Relationship Associate

Full Time Sales Wealth Solutions Building, Ephrata, PA, US

23 days ago Requisition ID: 1785

Summary:

Proactively solicits new business and sells Ephrata National Bank (ENB) products within the local marketplace to meet established production goals of ENB’s Fiduciary Services segment. In this on-going sales role, the Associate continually identifies, develops, and maintains a quality network of industry relationships that serves as a recurring source of referrals for new fiduciary services opportunities. This position is responsible for the administration of various types of trusts, investment management accounts, IRA’s, and estates. Capability of managing $5MM plus portfolio.

EssentialFunctions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain current client relationships and develop new client relationships in the areas of investment management, trust administration and estates.
• Prospects new fiduciary services opportunities.
• Markets and promotes ENB's financial products.
• Manageaccountrelationshipsinaccordancewithinternalpolicies,regulatoryguidelines, legal or fiduciary requirements and/or client direction.
• Achieves production goals as established by ENB.
• Determines which ENB financial products best meet the customer's needs and financial circumstances.
• Advises the customer regarding the advantages and disadvantages of different ENB financial products.
• Complywithallpoliciesandproceduresandinstitutebestfiduciarypracticesandrisk management controls.
• Performs a variety of administrative duties including but not limited to researching and compiling data and reports, answering phones, greeting visitors and scheduling appointments, processing invoices for payment, sorting mail, and imaging.
• Coordinate fiduciary services activities, as directed, daily and collaborate with operations staff to ensure high quality customer service and delivery of daily goals and objectives.
• Assists with and performs research of client inquiries or other matters.
• Keepup-to-dateoncurrenttrendsandchangesintheindustrywithregardtofiduciary practices.
• RepresentstheBankincommunityactivitiesandindustryorganizationsto enhancethe Bank’s image.
• Assist WS management with special projects and other duties as assigned.

New Business Development Functions:

• Develops Business Referral Network through marketing, cold-calling, prospecting and networking activities.
• Represents Ephrata National Bank to the community in networking related events.
• Participates in community efforts to promote the Ephrata National Bank brand.
• Work with Retail and Commercial Banking, Centers of Influence and other business lines to perform joint calling activities and share prospect and customer opportunities.

Required Education and Experience:

• Bachelor’s degree or relevant experience in business administration, finance or in the banking field.
• 0-2 years of relevant experience, exposure to working within a Fiduciary Services sales environment is highly preferred.
• Has attained or is working towards a Certified Trust & Fiduciary Advisor (CTFA) designation.
• Ability to maintain aworkingknowledgeoftrustandinvestmentproductsandservices,aswellas,comply with trust policies, procedures and applicable trust regulations.
• Abilitytoprofessionallyinteractwithemployeesandclients.
• Abilitytobeeffectiveunderpressure.
• Ability to handle routine client requests, prioritize, problem solve, and multi-task.
• ENB Operational and Functional Competencies

SupervisoryRequirements:

Thispositionhasnosupervisoryresponsibilities.

This job operates in a professional work environment.This role routinely uses standard office equipment such as computers, monitors, mouse, keyboard, phones, printers, scanners, photocopiers, filingcabinets,calculator,andfaxmachines.Duetophysicallocationofthisposition,phoneringing,and people conversing, it may be difficult to hear at times and therefore easily distracting.

PhysicalDemands:

Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees.The physical demands describedherearerepresentativeofthosethatmustbemetbyanemployeetosuccessfullyperform the essential functions of this job.

Whileperformingthedutiesofthisjob,theemployeeisregularlyrequiredtotalkorhear. Specificvision required by the job includes close vision, distance vision, and ability to focus. While this position is primarily sedentary, the employee is frequently required to stand, walk, use hands to finger, handle or feel objects or controls, reach with hands and arms, bend, balance, stoop, kneel, and crouch. The employee must be able to lift and/or move up to 25 pounds including standard computer and copy paper boxes, and must be able to open and close filing cabinets and drawers.

PositionTypeandExpectedHoursof Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Flexibility of schedule to meet business needs is required.

$52,083.33 - $75,000

Pay Transparency:

Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive-eligible, with payment based on company, business, and/or individual performance.

Additionally, as part of our Total Rewards program, Ephrata National Bank offers a comprehensive benefits package to eligible employees. This includes medical plans with prescription drug coverage; health savings account and/or flexible spending account; dependent care flexible spending account; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay, jury duty, and bereavement; disability insurance coverage and maternity and parental leave; educational assistance and a robust wellness program with financial incentives.

Travel is primarily regional between branch offices, local businesses, and event locations.

EEO Statement:

Ephrata National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

This job description reflects management’s assignment of essential functions and position responsibilities. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all of Ephrata National Bank’s procedures and to act as a role model in adherence to the bank's policies.