Trust Officer

CoreFirst Bank & Trust; Topeka (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

CoreFirst Bank & Trust in Topeka is seeking a Trust Officer to build and manage client relationships by delivering high‑quality service, investment guidance, and active community engagement.

You will develop new business through referrals, oversee personal, agency, and probate accounts, and participate in committees while maintaining profitability and compliance with trust laws.

Qualifications

• Three to five years of trust or related sales experience.
• Bachelor's or Master’s degree required; JD/CPA preferred.
• Strong customer service and community networking skills.

Responsibilities

• Administers personal trust, agency, and probate accounts.
• Develops new business by calling on customers and centers of influence to achieve profitable volume.
• Manages living and testamentary trust accounts and agency accounts.
• Maintains profitability in line with fee schedules and account types.
• Reviews and accepts or rejects trust opportunities.
• Engages with CPA firms, law firms, and life insurance agencies.
• Plans seminars and community events to generate trust business.
• Attends Trust Investment Committee, Board of Directors, Trust Committee, and Trust Staff meetings.

Skills

Communication

Analytical thinking

Interpersonal skills

Time management

Relationship building

Education

Bachelor's or Master’s degree

JD/CPA or credential

High School Diploma

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Description

Hours: 8:00 am to 5:00 pm Monday through Friday; other hours as needed

Location: Headquarters

3035 SW Topeka Blvd. Topeka, KS 66611

Role

Trust Officers must achieve specific performance objectives relative to personal sales volume and service quality. Trust Officers contribute to the development and retention of customer relationships by providing consistently high-quality customer service, community involvement and relationships with referral sources and centers of influence. Trust Officers contribute to the profitability and growth of CoreFirst Bank & Trust by meeting customer needs through referring consumer and business banking products to new and existing customers according to our mission statement and performance objectives.

Essential Functions & Responsibilities

• Administers personal trust, investment agency accounts, and probate accounts
• Develops new business by personally calling on customers, prospects, and centers of influence to achieve profitable volume in the following trust functions:
• Personal trust accounts (Living and Testamentary)
• Agency Accounts (Custodial and Investment Management)
• Probate Estates
• Conservatorships
• Maintains and monitors for maximum profitability consistent with quality service, fee schedules of specific accounts, and various types of business
• Reviews and recommends acceptance or rejection of various types of trust business
• Is active in the community, serving on boards, public speaking, and maintaining relations with CPA firms, law firms, and life insurance agencies
• Plans and implements seminars, workshops, and other events to generate profitable trust business
• Attends the following committee meetings:
• Trust Investment Committee
• Board of Directors, Trust Committee
• Trust Staff

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Experience: Three to five years of trust or related sales, or financial, or legal services experience required

Education: High school diploma or equivalent required. Bachelor’s or Master’s Degree required, or an equivalent combination of directly related industry experience and skills. Strong preference for JD, CPA or another industry-specific credential.

Skills & Abilities

• Strong written, verbal, interpersonal and analytical skills, including ability to interact effectively with customers, employees and management are essential
• Strong ability in CoreFirst Bank & Trust Competencies: Customer Focus, Compliance, Ethics, Perseverance, and Time Management
• Proficiency in using Microsoft Office, Word, Excel and Outlook
• Work must be completed with quality and accuracy
• Strong time management skills: Must be able to handle multiple projects and tasks, and follow through in a timely manner
• Demonstrate ability to attract and retain trust and investment customers
• Ability to write routine reports and business communications
• Ability to effectively present information and respond to questions from customers, employees, and management
• Understanding of basic investment and financial concepts
• Maintain a general knowledge of trust law, income and estate taxes in investments and insurance products

Competencies

Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability.

Interpersonal Skills

A significant level of personal trust is required as this position is exposed to sensitive and confidential information which cannot be shared outside of the Department. Diplomacy, courtesy, and tact is required. Demonstrated ability to foster sound professional relationships with customers and management is necessary.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and listen to customers and other employees. Physical activities include a combination of constant sitting, constant hand motion, and occasional standing/walking. These activities are not necessarily performed to the same degree and combination every day.

Travel

Travel is negligible, primarily local during the business day, although some local evening and weekend travel may be expected.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Other

• Applicants must pass a drug screen and background checks
• Internal applicants must be meeting the minimum requirements of their current job and submit a resume via the employee portal

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.