Trust Balance & Statement Coordinator

Associated Bank; Green Bay (WI); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off

Employee resource groups

Job summary

Associated Bank is seeking a detail-oriented professional to oversee trust operations, including cash processing, statement management, and wire activity. The role requires coordinating statement production, ensuring timely distribution, and maintaining accurate trust accounting entries.

The position involves reviewing and correcting statements, managing internal communications, and supporting the Trust Tax department.

Qualifications

• Education: Associate’s Degree or equivalent combination of education and experience.

Responsibilities

• Oversee and balance cash processing packets and daily work for deposits to Trust Company accounts and reconcile with the trust accounting system.
• Coordinate release of client statements on multiple frequencies, ensure files reach the vendor, and verify year-end statements and regulatory messages.
• Monitor and correct out-of-balance statements prior to release, distribute off-cycle statements, and ensure timely production.
• Oversee incoming/outgoing wires, verify posts, and resolve rejected wires.
• Review trust payments system transactions and ensure completeness of new setup requests.

Education

Associate’s Degree

Equivalent education/experience

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Job Accountabilities

• Oversee and balance cash processing packets and daily work to ensure timely and accurate deposit to the Trust Company’s checking account and reconciliation to the overall trust accounting system. Handle the deposit of trust funds to the Trust Company’s checking account, verify balances and monitor activity in the account to avoid overdrafts. Review and resolve rejected entries to Support Services and Trust Administration to ensure they are addressed and corrected.
• Coordinate the release of client statements for all trust accounts on multiple specified frequencies through the vendor platform. Ensure files are received by the vendor for production and mailing. Coordinate the ordering and mailing of non-standard Institutional client statements to ensure they are completed on a timely basis. Review new statement setups to ensure accurate client statements will produced. Oversee the review of annual year-end regulatory statement messages and add them in the Trust Accounting system, testing prior to the release of client statements. Communicate with Retirement Plan Support Services colleagues to direct update of RPS statements to include required messages. Ensure all messages are removed/replaced in a timely manner.
• Monitor and research out of balance client statements to ensure they are corrected prior to release date to guarantee timely distribution to clients. Correction will require identification of the cause and communication of the appropriate steps to correct prior to the release of statements to the print vendor. Distribute off-cycle overnight statements to Trust Administration for client accounts. Monitor client statement requests to verify they are requested properly for timely production.
• Oversee incoming wires which are received in the Trust Company’s DDA and request information from Trust Administration as necessary to ensure timely deposit to the clients account. Verify all outgoing wires prior to posting and monitor wire confirmations to ensure they are processed by the Wire Department. Communicate any rejected/returned outgoing wires to Trust Administration and Support Services to ensure timely correction. Verify all wires in the Trust Accounting system over policy amounts with the wire department.
• Review set up of trust flexible payment system transactions for processing client payments out of the Trust Company’s DDA. Verify information in new setup requests for completeness and communicate necessary changes to requester.
• Act as a point person for all incoming and outgoing interoffice, USPS and Fed Ex mail. Ensure incoming mail is distributed to appropriate parties timely. At the end of the day, properly package and secure mail bags to various Trust Administration regions.
• On a quarterly basis, order Tax reports for the Trust Tax department.
• Manage supplies for the Trust Support Services department, placing all orders as necessary. Maintain appropriate inventory of Trust Company letterhead and envelopes. Education Associate’s Degree or equivalent combination of education and experience Accounting Required Associate’s Degree or equivalent combination of education and experience Finance Required Experience 2-4 years Accounting or Finance Required 4-7 years Accounting, Finance or Trust Operations Preferred

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focusedColleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.
• Personal banking, loan, investmentand insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Artificial Intelligence Statement

To support our recruiting process, we may use artificial intelligence ("AI") or automated technologies to collect, organize, sort, and analyze information submitted by applicants. These tools may assist our Talent Acquisition professionals in identifying applicants who appear to satisfy the minimum qualifications for a position.

AI is not used to make employment decisions on behalf of Associated Bank. No applicant will be selected or rejected solely based on the output of an AI tool. Hiring decisions are made by Associated Bank personnel who review applicant information and exercise independent judgment in accordance with applicable law and company policies.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [e-mail] if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank isPay Transparencycompliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.

$17.70 - $30.35 per hour