Trust Associate - FineMark

Mercantil Commerce Bank; Arizona; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Life Insurance

Paid Vacation

Paid Personal Time

Career Development

Education Assistance

Voluntary Benefits

Job summary

FineMark Bank and Trust, a division of Commerce Bank, is seeking an administrative and operations professional to support the trust administrator in managing accounts in Scottsdale, AZ.

You will process daily transactions, set up new accounts, and assist with asset reconciliations, tax costing, and portfolio accounting, delivering reliable service in a collaborative, growth-oriented environment.

Qualifications

• Associate’s degree or equivalent required.
• Bachelor’s degree preferred.
• 2+ years experience in transactional banking or trust administration.

Responsibilities

• Provide daily trust administration and investment support in a collaborative environment.
• Process daily transactions using trust/custodian systems.
• Set up new accounts and monitor the intake process with accurate data and tax costs.
• Assist in closing and distribution processes and document client communications.
• Support tax costing adjustments and asset reconciliations.
• Maintain records and support portfolio accounting functions.

Skills

Operational efficiency

Attention to detail

Team collaboration

Strong communication

Education

Associate's degree or equivalent

Bachelor's degree preferred

Tools

Trust Desk platform

Microsoft Word

Excel

Outlook

Teams

Job description

About Working at FineMark Bank and Trust, a division of Commerce Bank FineMark Bank & Trust, a division of Commerce Bank, delivers exceptional service in banking, trust, and investments, fostering long‑lasting client relationships. We provide a workplace grounded in integrity, teamwork, and an entrepreneurial spirit, where associates are empowered to contribute and serve with purpose. Our culture is rooted in doing what is right, with an emphasis on thoughtful innovation, sound decision‑making, and delivering the highest level of service to our clients.

About This Job

The main purpose of this job is to provide administrative and operational assistance to the trust administrator in managing trust accounts. Performs various operational functions within the trust department, with a focus on account set‑up/transfer and asset reconciliations, transactional processing, record keeping, and tax and portfolio accounting functions. Processes daily transactions. Enhances the client experience by providing excellent operational support.

Essential Functions

• Provide daily trust administration and investment support in a growth-oriented and team-focused and transformational environment
• Use trust account/custodian systems to process daily transactions, such as ACM sweeps, post cash receipts and disbursements, print checks and execute tax cost adjustments and transaction reversals
• Pay bills for clients and monitor accounts to avoid overdrafts
• Support the discretionary distribution process and process client gifts
• Assist in the timely and accurate set up of new accounts; input data and monitor the new account process, including but not limited to, processing and tracking free receipts of assets with accurate tax costs; scan documents into the imaging system
• Implement and monitor the account closing process to ensure timely account distribution
• Serve as an alternate contact for clients and outside professionals; documents client communications on the contact management system and assist in coordinating proactive communications
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of operational efficiency principles, productivity enhancement, internal controls, compliance requirements, and process improvement methodologies
• Demonstrated ability to drive process improvements and ensure adherence to internal controls and regulatory standards
• Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education & Experience

• Associate’s degree or equivalent combination of education and experience required.
• Bachelor’s degree preferred.
• 2+ years experience providing transactional banking services to clients, or administrative/operational support to trust administration required
• Trust and/or asset management/private banking institution experience preferred
• Experience with Trust Desk platform preferred
• Must be eligible to work in the US without sponsorship now or in the future.

Employment Benefits

The candidate selected for this position may be eligible for the following employment benefits:

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits

Location

7600 East Doubletree Ranch Road, Suite 100, Scottsdale, Arizona 85258

Time Type

Full time

Company Culture

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes' Best Midsized Employers, Forbes' Best Employers for Women, and Korn Ferry's Engaged Performance Award. You'll see the difference for yourself when you join the team.

Why Commerce? Inclusion at Commerce

Equal Opportunity Employer Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.