Trust Administrator

Jobtailor; Farmington Hills (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Fifth Third Bank seeks a Trust Administrator to support fiduciary account administration in line with governing documents, laws, and internal policies. You will work with senior team members to manage client accounts and ensure a consistent, compliant client experience.

Responsibilities include reviewing documents and account activity for accuracy, responding to client and beneficiary inquiries, assisting with openings/closings, and collaborating with internal teams to improve service delivery

Qualifications

• Bachelor's degree is required.
• 3–5 years of experience in trust administration or related client service role.
• Strong written and verbal communication with internal/external stakeholders.

Responsibilities

• Supports administration of trust accounts in line with governing documents, laws, and policies.
• Reviews documents and account activity for accuracy and completeness.
• Responds to client, beneficiary, and advisor inquiries with timely, professional responses.
• Ensures adherence to fiduciary, regulatory, and internal policy requirements.
• Partners with senior team members to address distribution requests and account matters.
• Assists with account openings and closings, including documentation and tax reporting setup.
• Collaborates with internal teams to support client service delivery.
• Participates in initiatives to improve operational efficiency and service delivery.

Skills

Trust administration

Fiduciary responsibilities

Communication skills

Regulatory knowledge

Education

Bachelor's degree

Job description

Trust Administrator

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

About the Role

This role is responsible for supporting the administration of fiduciary accounts, ensuring adherence to governing documents, applicable laws, and organizational policies. The Trust Administrator works closely with senior team members to manage client accounts, address client needs, and support a consistent and compliant client experience.

Your Responsibilities

• Supports the administration of trust accounts in accordance with governing documents, applicable laws, and organizational policies, ensuring alignment with fiduciary standards.
• Reviews documents and account activity for accuracy and completeness, monitors transactions, and submits actions for approval as appropriate.
• Responds to client, beneficiary, and advisor inquiries, ensuring timely and professional resolution of routine requests.
• Ensures adherence to fiduciary, regulatory, and internal policy requirements, escalating issues as appropriate.
• Partners with senior team members to address client issues, including distribution requests, fee inquiries, and account-related matters.
• Assists with account openings and closings, ensuring proper documentation, asset transfers, and accurate setup of account and tax reporting information.
• Works closely with internal teams and senior administrators to support account management and client service delivery.
• Participates in initiatives to improve operational efficiency and enhance service delivery to clients.
• Performs other duties as assigned, adapting to new tasks or shifts in priorities to support the team and company mission.

Minimum Requirements

• Bachelor's degree required.
• 3-5 years of experience in trust administration, financial services, or a related client service role.

Required Skills

• Basic understanding of trust administration principles and fiduciary responsibilities.
• Ability to review documentation and monitor account activity with accuracy.
• Professional and timely support of client and partner needs.
• Understanding of policies, procedures, and regulatory requirements.
• Clear written and verbal communication with internal and external stakeholders.

Skills for Success

• Builds positive relationships with clients and internal partners.
• Identifies issues and supports resolution with guidance from senior team members.
• Works effectively within a team environment.
• Responds effectively to changing priorities and client needs.
• Demonstrates willingness to develop fiduciary and technical expertise.

Do the Right Thing

Our employees take pride in doing the right thing for customers and colleagues, being accountable for risk by exchanging ideas openly, elevating concerns, and following policies and procedures that protect all valuable assets.

Compensation and Benefits

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education, and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business, and/or individual performance. Our extensive benefits programs support the individual needs of employees and their families, encompassing physical, financial, emotional, and social well‑being.