TruFlex Representative

TruX Retail Partner; Springfield (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

TruX Retail Partner in the United States is seeking a TruFlex Representative to execute merchandising, remodels, and special projects across assigned locations. This role offers autonomy to manage workload while ensuring accurate, on-time execution of planograms, fixture installations, and merchandising standards.

The position requires reliable communication with store leadership, the ability to work independently or in teams, and a focus on safety and quality.

Qualifications

• Experience in retail merchandising and store resets.
• Ability to interpret planograms and install fixtures.
• Strong communication and time-management skills.
• Capable of working independently and in teams.

Responsibilities

• Execute merchandising activities including planogram updates and resets with accuracy.
• Prioritize workload across locations and ensure on-time execution.
• Serve as primary contact for store leadership and maintain alignment.
• Interpret planograms and project instructions to maintain compliance.
• Perform fixture assembly and product setup safely and efficiently.
• Complete reporting with progress updates and photo documentation.
• Identify and troubleshoot in-store issues and escalate as needed.
• Support remodels, large-scale resets, and cross-location coverage.

Skills

Retail merchandising

Planograms

Communication

Time management

Teamwork

Adaptability

Education

High School diploma

Tools

Fixture installation tools

Job description

Position Summary

The TruFlex Representative is responsible for executing merchandising, remodels, and special projects across assigned locations. This role provides flexible, impactful support across stores and evolving business needs, operating with a high degree of autonomy to manage workload and ensure accurate, on-time execution of planograms, fixture installations, and merchandising standards.

The TruFlex Representative also supports team-based remodels and larger initiatives as needed, serving as a trusted partner to store leadership while delivering consistent, quality results with strong communication, accountability, and professionalism.

Essential Functions

• Independently execute merchandising activities, including planogram updates, resets, and in-store standards with accuracy and timeliness
• Manage and prioritize workload across assigned locations, maintaining accountability for execution and results
• Serve as the primary point of contact for store leadership, ensuring clear communication and alignment
• Interpret and implement planograms, schematics, and project instructions to maintain merchandising compliance
• Perform fixture assembly, adjustments, and product setup safely and efficiently
• Complete all required reporting, including progress updates, issue tracking, and photo documentation
• Identify, troubleshoot, and resolve in-store issues, escalating as needed while maintaining a clean and safe work environment
• Support remodels, large-scale resets, and special projects (including store openings, seasonal transitions, and cross-location coverage)

Qualifications

• High School diploma required
• Ability to work independently and as part of a team
• Ability to follow detailed instructions and meet deadlines in a fast-paced environment
• Previous experience in retail merchandising, resets, fixture installation, or store operations
• Familiarity with planograms, schematics, and merchandising standards

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Adaptability in both independent and team-based environments
• Strong organizational and time management skills
• Dependability and accountability in field execution

Physical Demands

• Ability to lift and move up to 40 pounds
• Ability to stand and walk for extended periods
• Frequent bending, kneeling, and reaching
• Ability to climb ladders or use step stools as needed
• Physical labor including fixture assembly and product movement

Work Environment

• Field-based retail store environments across multiple locations
• Frequent travel required
• Variable hours including early mornings, evenings, overnight shifts, and weekends based on project and reset schedules

Equal Employment Opportunity Statement

TruX Retail Partner is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, or any other status protected by federal, state, or local law.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties at any time in accordance with business needs