Truck Service Technician Level 3 - HOLT Truck Centers

HOLT Truck Centers; Austin (TX); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

HOLT Truck Centers in Austin, TX is seeking a Level 3 Diesel Technician capable of diagnosing complex engine problems and performing detailed repairs on trucks and trailers with minimal supervision.

This senior role requires broad knowledge of mechanical systems, adherence to safety standards, and mentorship to junior technicians. Four+ years of relevant experience and related certifications are valued as part of HOLT’s commitment to quality and safety.

Qualifikationen

• High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program.
• Minimum of four years of experience
• Ability to learn and model HOLT’s VBL Culture
• Ongoing safety training

Aufgaben

• Troubleshoots and diagnoses complex engine malfunctions and failures with minimum supervision
• Performs detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision
• Disassembles, inspects, determines parts required, and reassembles to factory specifications
• Provides quality control/assurance inspections of completed tasks including road testing
• Interprets and utilizes information from operating manuals, service bulletins, and online resources
• Completes all required safety training and adheres to company policies

Kenntnisse

Diagnostics

Engine repair

Electrical systems

Troubleshooting

VBL leadership

Ausbildung

HS diploma or equivalent

Technical/trades program

Jobbeschreibung

Description
The Level 3 Diesel Technician is a skilled technician capable of handling a wide range of mechanical repairs and performing basic to intermediate diagnostics. This role is trusted to complete most standard repairs with limited supervision and continues to build diagnostic capability.

Department: HOLT Truck (TRUCK)
Employment Type: Full Time
Location: HTL - Austin
Reporting To: Ryan Warnken
Description
The Level 3 Diesel Technician is a skilled technician capable of handling a wide range of mechanical repairs and performing basic to intermediate diagnostics. This role is trusted to complete most standard repairs with limited supervision and continues to build diagnostic capability.
Senior-level position – Generally has more than four years of experience and/or demonstrated job relevant knowledge/skills. A level three technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Key Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses complex engine malfunctions and failures with minimum supervision
• Performs detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision
• Disassembles, inspects, determines parts required, and reassembles to factory specifications
• Provides quality control/assurance inspections of completed tasks to include road testing
• Uses computers and related software to assist in diagnosing and reprograming engines
• Completes documentation for service reports, timecards, parts requisition and returns
• Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Works overtime as required by workload and customers’ needs
• Projects professionalism with both internal and external customers, including personal appearance
• Acts as a mentor and coach to lower level Technicians
• Completes all assigned safety training
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned
  

Skills, Knowledge & Expertise

• Ability to meet all technical and performance requirements for a Level 1 & 2 Technician
• Extensive knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Expert knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
• Operation and control skills of vehicle fleet
• Problem-solving and troubleshooting skills
• Verbal communication
• Excellent time management and organizational skills
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to operate a vehicle on public roads
• Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to complete applicable HDSI VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn, Model, Teach, Measure)

Required

Education and Experience:

• High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program
• Minimum of four years of experience
• Ability to learn and model HOLT’s VBL Culture
• On-going Safety Training

Preferred

• CVI, International, Cummins Certifications
• CDL – Class A or B
• ASE – Medium/Heavy Truck Certification
• AC Certification
• Brake System Certification

Supervisory Responsibilities

• None

Travel

• Up to 5% travel or overnight stays
• Up to 5% travel to other stores that require help during times of heavy workloads may be expected
• Valid driver’s license and acceptable driving record

Additional Requirements

• Must own and maintain the necessary tools to efficiently perform the job

Physical Requirements

• Significant amount of time spent standing
• Constant movement and use of hands, this position requires good manual dexterity
• Communication with customers and constant communication with co-workers
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Be able to maneuver safely and work underneath equipment
• Lifts and moves materials and equipment up to 50 lbs.
• Occasional kneeling, crouching, stooping, crawling, reaching, and balancing
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

Work Environment

• Regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Frequently works in an enclosed vehicle or equipment
• Requires wearing common protective or safety equipment
• Exposure to high noise levels
• Works in extremely bright or inadequate lighting
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
• Exposure to minor burns, cuts, bites, or stings

Disclaimer

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.