Truck Service Advisor

LV Petroleum; Strafford (NH); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Paid Time Off

Job summary

LV Petroleum in Strafford is hiring a Truck Service Advisor to provide exceptional service and assist customers with their needs. In this role, you will write work orders, handle transactions, and drive suggestive selling to contribute to revenue generation.

We seek highly motivated individuals who possess strong communication skills, previous customer service experience, and are eager to work in a collaborative environment. This position offers competitive pay, health benefits, and opportunities for growth.

Qualifications

• Dedicated individual who works well with others.
• Good verbal and written communication skills.
• Previous cashier and customer service experience.

Responsibilities

• Provide first-rate service to customers.
• Write work orders and handle OTC transactions.
• Source parts and prepare quotes to customers.

Skills

Customer service

Suggestive selling

Communication skills

Basic computer skills

Education

High School Diploma or GED

Job description

225 E Evergreen St Strafford, MO 65757

As a Truck Service Advisor (TSA), you will provide first‑rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over‑the‑counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!

Responsibilities

• Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
• Have extensive knowledge of the products we sell and the services we provide
• Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
• Write, detail, and process (pay out) Work Orders and OTC transactions; properly write up an ETA Work Order; secure purchase orders, prepare and communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; understand various payment types
• Maintain the safety of both our customers and team members

Qualifications

• A dedicated individual who works well with others and is excited to be part of our team!
• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends, and some holidays in interior and exterior conditions
• A valid driver’s license

Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high‑concentrated cleaning solutions, etc.

Weekly pay.

Competitive hourly wage.

Opportunities for growth and advancement.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation & sick pay)