Truck Service Advisor

LV Petroleum LLC; Eagleville (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan

Retirement Plan

Paid Time Off

Job summary

LV Petroleum LLC seeks a friendly Truck Service Advisor for our brand-new Eagleville shop. You will greet travelers, coordinate service, and explain ETA and quotes while learning our systems before opening day.

Join a growing team where strong communication, customer focus, and accuracy matter as you handle work orders, source parts, and collaborate with technicians to ensure a smooth, safe, and positive experience for every guest.

Qualifications

• Customer service experience preferred in a fast-paced setting.
• Strong communication and interpersonal skills.
• Ability to confidently recommend products and services while maintaining professionalism and integrity.
• Strong organization and attention to detail.
• Ability to multitask and prioritize in a busy environment.
• Comfortable working with customers, technicians, vendors, and team members.
• Basic computer and point-of-sale experience preferred.

Responsibilities

• Provide exceptional customer service and create a welcoming experience for every traveler.
• Develop strong knowledge of the products and services offered by the shop.
• Write, detail, and process work orders accurately and efficiently.
• Prepare ETA work orders and communicate estimated completion times to customers.
• Prepare and communicate service quotes and secure required purchase orders.
• Recommend additional products and services when appropriate to help meet customer needs and drive revenue.
• Build customer trust through professional, honest, and knowledgeable communication.
• Process over-the-counter (OTC) transactions and understand various payment types.
• Source parts from outside vendors and coordinate deliveries.
• Communicate effectively with technicians, customers, vendors, and leadership.
• Complete end-of-shift cash drops and required shift reports.
• Help maintain a safe environment for customers and team members.
• Work as part of a team to ensure every traveler leaves better than they arrived.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

POS system

Job description

LV Petroleum is opening a brand-new truck service shop in Eagleville, MO — and we're building the team now! Our new shop is scheduled to open at the end of October, and we're looking for a motivated, customer-focused Truck Service Advisor to join us from day one. We're hiring now, and selected team members will train at one of our established locations before the new shop opens. That means you'll have the opportunity to learn our systems, processes, and expectations before opening day — so you're ready to hit the ground running. If you enjoy working with customers, have strong communication skills, and thrive in a fast-paced environment, this is an opportunity to be part of building something new.

What You'll Do

• Provide exceptional customer service and create a welcoming experience for every traveler
• Develop strong knowledge of the products and services offered by the shop
• Write, detail, and process work orders accurately and efficiently
• Prepare ETA work orders and communicate estimated completion times to customers
• Prepare and communicate service quotes and secure required purchase orders
• Recommend additional products and services when appropriate to help meet customer needs and drive revenue
• Build customer trust through professional, honest, and knowledgeable communication
• Process over-the-counter (OTC) transactions and understand various payment types
• Source parts from outside vendors and coordinate deliveries
• Communicate effectively with technicians, customers, vendors, and leadership
• Complete end-of-shift cash drops and required shift reports
• Help maintain a safe environment for customers and team members
• Work as part of a team to ensure every traveler leaves better than they arrived

What We're Looking For

• Customer service experience in a fast-paced environment preferred
• Truck service, automotive, diesel, travel center, or related industry experience is a plus
• Strong communication and interpersonal skills
• Ability to confidently recommend products and services while maintaining professionalism and integrity
• Strong organization and attention to detail
• Ability to multitask and prioritize in a busy environment
• Comfortable working with customers, technicians, vendors, and other team members
• Basic computer and point-of-sale experience preferred
• A positive attitude and willingness to learn

Requirements

What we'd like to see:

• A dedicated individual who works well with others and is excited to be part of our team!
• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
• A valid driver's license

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)