Truck Processing Associate

Crate and Barrel; Alpharetta (GA); On-site; USD 21,000 - 29,000; Full time

Job summary

Crate and Barrel is hiring an Operations Associate to maintain the stockroom and support the sales floor. You will unload trucks, move products to the stockroom and floor, and ensure merchandise is received and stocked accurately. Expect frequent lifting, pallet jack use, and a fast-paced workday.

Reporting to the Assistant Store Leader, you’ll help keep inventories accurate, uphold safety standards, and collaborate with team members to meet operational goals.

Qualifications

• Experience unloading trucks and stocking merchandise.
• Ability to operate pallet jacks safely and efficiently.
• Experience working in a fast-paced retail environment.

Responsibilities

• Process and unload all incoming merchandise trucks in a timely, accurate, and safe manner.
• Receive, sort, organize, and prepare merchandise for movement from the truck to the stockroom and sales floor.
• Operate pallet jacks and other equipment to move pallets and product throughout the store.
• Lift, carry, push, pull, and move heavy merchandise and boxes.
• Break down pallets and organize merchandise by department or location.
• Move product from the truck to the sales floor to ensure product is available for customers.
• Stock and replenish merchandise on the sales floor and maintain an organized workspace.
• Maintain a clean, safe receiving, stockroom, and sales floor environment.
• Follow all company procedures and safety standards when unloading trucks and moving merchandise.
• Collaborate with store associates and management to complete truck processing efficiently.

Skills

Interpersonal skills

Multitasking

Communication

Teamwork

Tools

POS system

AS400

Company email system

SKU guns

Hand truck/dolly

Job description

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the sales floor. Reporting to the Assistant Store Leader, you’ll be responsible for processing incoming trucks, unloading and moving product from the truck to the sales floor, and ensuring merchandise is received, organized, and stocked accurately. This role involves frequent use of pallet jacks, lifting and moving heavy items, and physically handling product throughout the workday.nthusiasm, and strong multitasking skills are essential for success in this fast-paced role.

A day in the life as an Operations Associate...

• Process and unload all incoming merchandise trucks in a timely, accurate, and safe manner.
• Receive, sort, organize, and prepare merchandise for movement from the truck to the stockroom and sales floor.
• Operate pallet jacks and other approved equipment to safely move pallets and product throughout the store.
• Lift, carry, push, pull, and move heavy merchandise and boxes as part of the truck processing and stocking process.
• Break down pallets and organize merchandise according to department, product type, or designated sales floor location.
• Move product efficiently from the truck directly to the sales floor when appropriate, ensuring merchandise is available for customers as quickly as possible.
• Stock and replenish merchandise on the sales floor while maintaining an organized and efficient work area.
• Maintain a clean, organized, and safe receiving, stockroom, and sales floor environment throughout the truck processing process.
• Follow all company procedures and safety standards when unloading trucks, operating pallet jacks, lifting merchandise, and moving product.
• Work collaboratively with store associates and management to complete truck processing efficiently and meet operational expectations.
• Assist with maintaining accurate inventory by ensuring incoming merchandise is properly received, processed, and placed in the appropriate location.
• Identify and communicate damaged, missing, or incorrect merchandise to management.
• Maintain awareness of loss prevention, security, and safety procedures while processing and moving merchandise.
• Demonstrate a strong sense of urgency, attention to detail, and teamwork in a fast-paced, physically demanding environment.
• Support overall store operations by ensuring merchandise is processed from the truck to the stockroom and/or sales floor accurately, safely, and efficiently.

What you'll bring to the table...

• Excellent interpersonal skills and ability to build rapport with customers and other associates
• General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece
• Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
• Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
• Engage in, maintain and support store safety standards and training
• Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

We'd love to hear from you if you have…

• Truck Processing experience preferred
• Retail experience preferred