Trip Coordinator

STA Family of Companies; Collegeville (PA); On-site; USD 44,083,000 - 57,859,000; Full time

Job summary

STA Family of Companies is seeking a reliable Trip Coordinator in Collegeville, PA. This hourly, non-exempt role involves scheduling drivers for student trips and activities, coordinating with parents and schools, and ensuring adherence to company and regulatory requirements.

You will prepare trip sheets, conduct driver meetings, manage routing, and assist with billing and records while maintaining high service standards and safety policies.

Qualifications

• High School Diploma or equivalent required.
• Six months to one year related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Schedule drivers for trips and extracurricular activities.
• Follow policies regarding pupil/client management and relations with parents, teachers, guardians, and the public.
• Price trips and confirm with clients.
• Write trip sheets with descriptions, routes, pickup/drop-off times and locations.
• Conduct trip meetings and assign trips to drivers.
• Keep records and submit reports as required; handle complaints, accidents, routing changes.
• Assist with monthly billing.
• Ensure compliance with STA policies and state & federal regulations.
• Possess knowledge of School District contracts; obtain/maintain CDL if needed.
• Answer phones and operate two-way radios.
• Manage routing and resolve routing issues; maintain pickup/drop-off files.
• Perform other duties as assigned.

Skills

Problem solving

Reading and writing

Microsoft Office

Communication

Interpersonal skills

Time management

Learning new software

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

A Trip Coordinator is an hourly, non-exempt employee who, under the supervision of a manager, is responsible for scheduling drivers for trips and extra curricular activities of students for our clients.

Duties/Responsibilities:

• Follow company policies regarding pupil/client management and relations with parents, teachers, guardians, and the public in general.
• Pricing of trips and confirming with clients.
• Writing up trip sheets with description of trip, directions, pick up and drop off times and locations
• Conducts trip meetings and assigns trips to drivers.
• Keep records and submit reports as required. This includes all documentation for complaints, accidents, routing changes, etc.
• Assist with monthly billing.
• Responsible for carrying out all STA policies and State & Federal applicable regulation.
• Knowledge and implementation of contents of School District contracts.
• Assist in answering phones and two way company radios.
• Responsible for routing. Includes resolving routing issues, developing routes for trips, maintaining files with information regarding pickup/drop off times, addresses, and phone numbers.
• Other duties as assigned

Required Skills/Abilities-Essential Functions:

• Ability to deal with problems and find solutions.
• Proficient reading, writing, grammar, and mathematics skills;
• Proficient with Microsoft Office products (including Microsoft Word, Excel, Power Point).
• Strong written and verbal communication skills.
• Must possess excellent interpersonal and customer service skills.
• Strong organization and time management skills, and ability to complete work accurately within given deadlines. Ability to schedule and set priorities for work to be accomplished.
• Willingness to learn new software programs as needed in a timely manner.
• Ability to perform work accurately, thoroughly, and quickly within time frames allowed.
• Have or have the ability to obtain and maintain a School Bus CDL License.
• Must have knowledge of Federal and State regulations.
• Attend work on a regular and dependable basis
• Ability to successfully pass state and/or federal required Background Checks
• Ability to perform the essential functions of the job
• Ability to comply with all policies and procedures established by company

Education and Experience:

High School Diploma or equivalent

Six months to one year related experience and/or training; or equivalent combination of education and experience.

Physical Requirements - Physical Tasks-Frequency:

• Climbing-Rarely
• Walking-Occasionally
• Pushing/Pulling-Rarely
• Reaching-Rarely
• Repetitive Motions-Frequently
• Sitting-Frequently
• Seeing-Frequently
• Hearing-Frequently
• Stooping/ Stretching-Occasionally
• Standing-Occasionally
• Lifting-Occasionally
• Combination of Above-Rarely

Frequency Ratings:

• Rarely (1% of the time or less)
• Occasionally (2-15% of the time)
• Regularly (16-40% of the time)
• Frequently (41-100% of the time)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

All applicants must be eligible to work in the US without restrictions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.