TRIO Student Support Services Coordinator

ivytech; East Chicago (IN); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health & Wellness

Medical plan options

Job summary

Ivy Tech Community College seeks an Academic Coordinator/Counselor to lead day-to-day advising and coordination of services for low-income, first-generation, and disabled students. Responsibilities include coordinating academic support, supervising tutors, and partnering with departments for student success.

The role involves counseling on career paths, time management, and study skills, with travel to East Chicago, Crown Point, and other campuses as needed.

Qualifications

• Bachelor's degree required; preferred in Counseling, Education, Higher Education, or related field.
• Master's degree preferred; TRIO experience or college advising preferred.
• Minimum of five years of relevant experience in higher education or work with underserved communities.

Responsibilities

• Assist TRIO Director in evaluating assessments and adjusting student goals for success.
• Coordinate academic support by developing individualized plans with the director.
• Supervise ESL, Health and other tutors and coordinate tutoring programs.
• Maintain ties with English, Math, Science departments and with regional faculty and administration.
• Provide extensive counseling on career assessment, course selection, scheduling, and goals.

Skills

MS Office

Professional presentation

Counseling techniques

Data collection & analysis

Student development theory

Diversity awareness

Driver's license

Education

Bachelor's degree in Counseling, Education, Higher Education, or related field

Master's degree preferred

Tools

Virtua platforms

Microsoft Office

Job description

Performs a variety of moderately complex tasks related to supporting college students who are low-income, first generation and students with disabilities. The Academic Coordinator/Counselor is responsible for the day-to-day leadership and coordination of functions that may include student advising, assessment, intervention strategies, transfer, retention, disability services, community outreach and student activities.

LOCATION

Gary with some travel to other campus locations in East Chicago and Crown Point. Some regional or statewide travel may be required.

PAY RANGE

$40,000 - 45,000 per year

MAJOR RESPONSIBILITIES

• Assists TRIO Director in the selection, utilization and evaluation of standardized diagnostic, placement career and achievement assessment, evaluate student progress and make modifications to student goals for success.
• Coordinates the academic support to students by working with director to develop individualized plans and by providing direction for academic skill development.
• Supervise and help select ESL, Health and other academic tutors.
• Maintain close ties with English, Math, and Science departments to keep abreast of skill needs and course requirements.
• Maintain close ties with Regional Faculty and Administration regarding student life, transfer and retention college functions.
• Assist Director in evaluation of academic and assessment needs.
• Assists Director in supervising SSS staff: counselors, and tutors, and work study students.
• Manage tutoring program/supervise and assign tutors.
• Coordinate E-profiles, review and make recommendations.
• Counsel students with respect to career assessment and decision-making. Maintain close ties with Career Services.
• Provide in-depth counseling regarding skills necessary to academic success (time management, study skills). Counsels students in regard to course selection, scheduling, future goals, and other academic issues.
• Assess, document and monitor progress of SSS students.
• Assist in organization and maintenance of reports.
• Input SSS data input/file management
• Coordinate and plan disability services and student accommodations with SSS Disability Specialist/Counselor, college disability and veteran's offices.
• Determine student's eligibility for financial aid through the use of federal income guidelines, and assessment of needs. Maintain close ties with the Admissions, Advising, Registrar and Financial Aid Offices.
• Maintains student electronic academic files and monitors student progress; identify academic problems and provides guidance and referrals.
• Refers students to outside agencies for guidance and support, as appropriate.
• Serve as a liaison between students and faculty to resolve any problems or difficulties.
• Develop and implement workshops for program students including determining place and times, organizing materials, and publicizing events.
• Assists in supervising staff by scheduling employees, assigning tasks and monitoring performance.
• Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
• The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned by TRIO Director, Vice Chancellor of Enrollment and Marketing and/or campus Chancellor.

EDUCATION

Bachelor's Degree required and preferred in Counseling, Education, Higher Education, or a related field.

Master's degree preferred. At least one year of TRIO experience or previous college advising preferred.

EXPERIENCE

Minimum of five years of relevant experience working in higher education or working with students or community members in underserved communities

Demonstrated leadership qualities preferred.

KNOWLEDGE, SKILLS, ABILITIES AND WORKER CHARACTERISTICS

• Strong computer skills and knowledge of Microsoft Office Products and Virtua platforms in order to perform Academic Coordinator/Counselor functions as described above.
• Must have an excellent command of professional presentation skills and be comfortable presenting to college and community constituencies.
• Knowledge of counseling techniques, administering and interpreting surveys and inventories, gathering and entering data statistics, developing and facilitating study skills, personal improvement, and financial literacy seminars.
• Knowledge of Student Development Theory a plus.
• Ability to work well with individuals with diverse backgrounds specifically with low-income, first generation students, and students with disabilities in need of academic assistance
• Must have a valid driver's license and be able to pass criminal background check.
• Official Academic Transcript Required at Time of Hire sent Directly from Issuing Institution to the Office of Human Resources.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

• Health & Wellness
• Multiple medical plan options pa