TRIO Educational Opportunity Center (EOC)

ASU Mid-South; West Memphis (AR); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Retirement plan

Health insurance

Dental insurance

Disability insurance

Flex benefit plan

Educational discounts

Job summary

TRiO Educational Opportunity Center (EOC) in West Memphis, AR seeks an Academic Coach to be the first line of support for participants, guiding them toward educational goals and employment opportunities. The role includes building partnerships, delivering workshops, and providing case management within the two-county service area.

The position reports to the Director of TRiO EOC and requires travel, occasional evenings, and weekend work.

Qualifications

• Two years of experience advising or counseling adults facing educational barriers.
• Strong listening, follow-up, and documentation using MS Word, Excel, and email.
• Strong interpersonal and workshop facilitation skills.
• Ability to travel within the service area and occasional evenings/weekends.
• Knowledge of FAFSA, adult learning, TRIO reporting preferred.

Responsibilities

• Establish and maintain relationships with community partners to recruit participants.
• Conduct workshops on college and career exploration, admissions, financial aid, and financial literacy.
• Assist potential students with college searches and career opportunities.
• Provide case management for eligible participants and document services.
• Coordinate with on-campus and off-campus agencies to meet program goals.
• Recruit/enroll participants and prepare detailed recruitment reports.

Skills

Advising

Counseling

Teaching

Recruiting

Adult support

Education

Bachelor's degree

Job description

TRIO Educational Opportunity Center (EOC)

Academic Coach

Are you passionate about empowering under-served individuals to get upskilled and secure high-quality jobs?As an Academic Coach with TRiO Educational Opportunity Center, you will be the first line of support for participant in the TRiO project, providing information they need to begin or resume educational goals.

This positionReports to the Director of TRiO EOC. Responsibilities are as follows: Establish and consistently maintain relationships with businesses, industries, churches, high schools, colleges, human services agencies, adult education agencies, nonprofits and other sites in the two county area to speak to potential students; conducts workshops on college and career exploration, admissions, financial aid, financial literacy, and education and training options; assist potential students with college searches and career opportunities; provides case management for eligible participants ensuring accurate and timely documentation of contacts and student use of program services; coordinates with on-campus and off-campus agencies to meet program goals; recruits/enrolls participants in the EOC program; prepare and maintain detailed and comprehensive reports of recruitment activities; submits monthly productivity reports and works as a team member with other state and federal grant programs. Some travel as well as evening and weekend work is required.

• Must have at least two years of experience advising, counseling, teaching, recruiting, or providing comparable direct support to adults facing educational barriers.
• Requires the ability to listen to participant goals and barriers, develop practical action steps, maintain consistent follow-up, and document services accurately using Microsoft Word, Excel, email, and online applications.
• Must have strong interpersonal, written communication, and workshop facilitation skills.
• Must have the ability to explain complex processes clearly and engage individuals from varied backgrounds.
• Requires the ability to travel within the service area and work occasional evenings and weekends for outreach events.
• Must be focused and detail oriented.

Education and Experience
Bachelor's degree in business, education, social work, counseling or another related field from an accredited institution with at least two years' experience working with under-prepared and disadvantaged adults in an advising or counseling type role. Sales and/or customer service experience are helpful. Knowledge of communities and community organizations in Crittenden, Shelby, and Poinsett counties and experience with FAFSA, adult learning, virtual and face-to-face presentations, or TRIO participant reporting are preferred.

Proposed Salary:$38,250.

ASU Mid-South offers a competitive benefit package that includes

• retirement
• health, life, dental & disability insurance
• a flex benefit plan
• and educational discounts for employee and family

All employees are required to submit to a pre-employment background check and a valid driver's license review.

ASU Mid-South and the Arkansas State University System are Equal Opportunity employers

$38,250 (Annually)

Position Type

Full-Time

Start Date

ASAP