TRID QA Manager: Mortgage Compliance Lead

Truist; Richmond (VA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation days

Sick days

Paid holidays

Job summary

Truist in Richmond, VA is seeking an experienced leader to oversee the ML TRID Quality Assurance Analysts, ensuring compliance with investor, regulator, and bank policy guidelines for Retail and Home Mortgage Direct. The role reports to the Post Closing TRID Review Manager and focuses on accurate, timely Closing Disclosures and adherence to TRID requirements.

You will coach and develop a high-performing team, monitor pipeline volume and turn times, perform root-cause analyses, and coordinate

Qualifications

• Bachelor's degree or equivalent education and related training.
• Eight or more years of regulatory compliance experience pertaining to loan estimates, re-disclosure requirements for change of circumstance and/or closing disclosures.
• Five years or more in a supervisory role managing a minimum of eight or more associates

Responsibilities

• Manage a skilled complex team accountable for safeguarding compliance, preparation and accurateness analyses of mortgages (Retail and HMD) for adherence to all investors, insurers, federal regulations and Truist.
• Provide leadership, coaching, motivation, training and direction to teammates as well as diplomacy to work with management across business units.
• In depth knowledge of TRID regulation, compliance and bank policies to ensure accuracy and completeness of associates work to eliminate any bank risk.
• Monitor pipeline volume to ensure any clerical, numerical and/or tolerance defects are resolved by issuing a corrective Closing Disclosure and/or refund to Borrower within regulation timing.
• Perform root-cause analysis based on trends and feedback provided from staff to partner with appreciate line of business (LOB) to coach and train to reduce and eliminate any bank monetary risk.
• Proactively escalates any problems and stay current on all pertinent product guidelines, processes, government regulations and industry compliance best practices.
• Evaluate and manage policies and procedures as well as system functionality to make modifications as needed.
• Engage regulatory auditors throughout onsite and off-site audits conducted by but not limited to, the CFPB, the GSEs, HUD and numerous state regulatory auditors.
• Oversees Post-Closing functions such as Quarterly Share-Point user access reconciliation; Weekly pipeline controls for TRID and Branch Review & manage reports, Check Reconciliation.
• Provide Post-Closing management support to offshore vendor. Functions include but are not limited to: Staff Meetings; Continuous Improvement training; quality results; billing and reconciliation; Monthly contractors report; Create/Modify/Terminate contractors; Onboarding; 6 months contractors extensions; ARS approvals for RESPA Tool/Share-Point; TRAC attestation; TRAC/ARS/ETRM System Access Approvals.

Skills

Regulatory compliance

People management

TRID knowledge

Leadership

Education

Bachelor's degree

Job description

Truist in Richmond, VA is seeking an experienced leader to oversee the ML TRID Quality Assurance Analysts, ensuring compliance with investor, regulator, and bank policy guidelines for Retail and Home Mortgage Direct. The role reports to the Post Closing TRID Review Manager and focuses on accurate, timely Closing Disclosures and adherence to TRID requirements.

You will coach and develop a high-performing team, monitor pipeline volume and turn times, perform root-cause analyses, and coordinate