TRICARE Coordinating Nurse

International SOS; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

International SOS in San Antonio, TX is seeking TRICARE Coordinating Nurses to support military families and TRICARE beneficiaries. This is a fully office-based role with initial TRICARE Training 5x9-hour shifts, then 4x10-hour shifts while coordinating care across the globe.

Responsibilities include telephone triage, policy review, and ensuring high standards of care in collaboration with international healthcare providers.

Qualifications

• Active, unrestricted U.S. RN license.
• Associate's or Bachelor's degree in Nursing from an accredited program.
• Experience in clinical case management, telephone triage, or acute care (ICU/ER).

Responsibilities

• Provide telephone triage and assess patient needs.
• Review medical policies and authorize appropriate care.
• Communicate with healthcare providers worldwide to ensure high standards of care.
• Monitor and assess medical evacuations and repatriations.
• Maintain compliance with TRICARE guidelines and HIPAA regulations.
• Collaborate with global medical teams to deliver seamless patient support.

Skills

RN license

Nursing degree

Clinical case management

Telephone triage

HIPAA compliance

Spanish (bonus)

Education

Associate's degree in Nursing

Bachelor's degree in Nursing

Job description

Essential Job Duties and Responsibilities

Make a Difference in the Lives of Military Families!

International SOS provides high-quality healthcare management to TRICARE Overseas Program (TOP) beneficiaries. We’re always looking for compassionate and detail-oriented TRICARE Coordinating Nurses to join our team in San Antonio, TX.

If you’re passionate about delivering professional medical assistance services while working in a fast-paced, collaborative environment, this is the role for you!

This position is fully office based. The first 8 weeks will be TRICARE Training M-F (5x9 hr shifts (typically 7a-4p or 8a-5p)), once you graduate from training, this team then breaks out into 4x10hr shifts a week and you may be scheduled anytime between the hours of 7A-8P based on the business needs (days worked and/or days off may not be consecutive).

Management rosters as 3 shifts:

• Early shift: 7am to 5pm
• Middle shift : 8am to 6pm
• Late shift: 10am to 8pm
• NO OVERNIGHTS

All Nurses are required to work:

• min. 1 weekend a month on average
• 2-3 Public holidays per year on average
• 1 week of late shifts/month
• 1 week of early shifts/month.

Employer reserves the right to adjust shift hours to meet emergency or other surge requirements. Employee may be assigned to a different shift at the discretion of their Supervisor.

What you’ll do!

• Provide telephone triage and assess patient needs
• Review medical policies and authorize appropriate care
• Communicate with healthcare providers worldwide to ensure high standards of care
• Monitor and assess medical evacuations and repatriations
• Maintain compliance with TRICARE guidelines and HIPAA regulations
• Collaborate with global medical teams to deliver seamless patient support

What you bring!

• Active, unrestricted U.S. Nursing License (RN)
• Associate’s or Bachelor’s degree in Nursing (from an accredited program)
• Experience in clinical case management, telephone triage, or acute care (ICU, ER, primary care, etc.)
• Strong critical thinking, customer service, and communication skills
• Ability to obtain and maintain a Position of Trust security clearance (facilitated by International SOS)
• Bonus: Spanish language skills (preferred but not required)

Why join us?

• Impact the lives of TRICARE beneficiaries worldwide
• Be part of a diverse and supportive team
• Grow your career with a global leader in medical and security services

Please note that International SOS is unable to provide visa sponsorship or employment‑based immigration assistance for this position. To be considered, candidates must be authorized to work in the country of employment without requiring current or future sponsorship, including but not limited to H‑1B, TN, or STEM OPT sponsorship.