Triage Specialist, MA Certified

The Urology Group; Cincinnati (OH); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pet Insurance

Health savings account

Paid sick time

Paid time off

Paid holidays

Profit sharing

Retirement plan

Job summary

The Urology Group is seeking a Triage Specialist, MA Certified to perform initial assessments and prioritize patient care in a clinical setting. You will gather histories, take vitals, and coordinate with physicians to ensure timely treatment.

Remote work is available after six months, with a strong emphasis on patient confidentiality and professional communication. This role requires MA certification, BLS, and 3 years of related experience in a fast-paced medical environment.

Qualifications

• Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements).
• 3 years' related medical and critical/emergency care experience required.
• BLS certification required, ACLS preferred.
• Knowledge of HIPAA regulations and patient confidentiality.

Responsibilities

• Interviews patient and/or family to obtain medical histories and to make an accurate assessment.
• Assigns a triage priority based on observations and available information.
• Initiates diagnostic and therapeutic measures as indicated by standing protocols.
• Communicates and acts as liaison with patients, family, and health professionals with confidentiality.

Skills

Excellent communication

Organizational skills

Patient service

Problem solving

Microsoft Office

EMR systems

HIPAA compliance

Education

Medical Assistant program graduate

BLS certification

Tools

EMR

Microsoft Office

Job description

Description

Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us!

https://www.youtube.com/watch?v=SdY7gWpaQ0o

Job Type

Full-time

Description

Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us!

https://www.youtube.com/watch?v=SdY7gWpaQ0o

This Position Is In Our Office Located At

10220 Alliance Road

Cincinnati OH 45242

This position offers fully remote option after 6 months

NO WEEKENDS, NO EVENINGS, NO HOLIDAYS

We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Pet Insurance
• Health savings account
• Paid sick time
• Paid time off
• Paid holidays
• Profit sharing
• Retirement plan

General Summary

The Triage Specialist, MA Certified conducts initial assessments to evaluate how urgently a patient needs care. They ask questions, check vital signs and coordinate care with other medical professionals including physicians. The primary focus of a Triage Specialist, MA Certified is to ensure that the patients who are most in need of care receive it first and that other members of the care team are ready to begin treatments as quickly as possible to ensure quality care.

Requirements

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities Include But Are Not Limited To

• Interviews patient and/or family to obtain medical histories and to make an accurate assessment.
• Uses a specific set of guidelines when performing patient assessments to determine how severe their condition is and how urgent their needs are, exactly what type of attention they need, which medical professionals are needed for consultations and where they should be placed in the queue for admissions.
• Assigns a triage priority based on observations and available information.
• Initiates diagnostic and therapeutic measures as indicated by standing protocols.
• Calls for crisis intervention if appropriate.
• Rooms patients, follows the initial intake process, and is available for instructions from the physician regarding the patient.
• Responds to phone calls for test results, medication refills, postop instructions, answers general questions.
• Communicates and acts as liaison with patients, family, and health professionals in a manner that respects confidentiality and dignity.
• Coordinates the needs of the patient with supporting departments and assists in solving problems related to the welfare of patient and staff.
• Takes vitals, blood pressure, temperature and weight.
• Draws blood for labs as ordered by physician.
• Keeps appropriate logs regarding medications noting expiration dates.
• Performs other position related duties as assigned.
• Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

Certifications, Licensures Or Registry Requirements

• BLS certification required, ACLS preferred.
• Medical Assistant Certification or Registration preferred.

KNOWLEDGE | SKILLS | ABILITIES

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Delivers exceptional patient service throughout all interactions.
• Strong problem-solving skills.
• Skill in using computer programs and applications including Microsoft Office.
• Knowledge in healthcare systems operations such as EMR.
• Complies with HIPAA regulations for patient confidentiality.
• Must be able to make good professional decisions quickly despite stressful atmosphere.

Education Requirements

• Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements).

Experience Requirements

• 3 years' related medical and critical/emergency care experience required.
• Triage experience preferred.

Required Travel

• N/A

PHYSICAL DEMANDS

Carrying Weight Frequency

1-25 lbs. Frequent from 34% to 66%

26-50 lbs. Occasionally from 2% to 33%

Pushing/Pulling Frequency

1-25 lbs. Seldom, up to 2%

100 + lbs. Seldom, up to 2%

Lifting - Height, Weight Frequency

Floor to