Triage RN: Clinical Coordination Maestro

Wisconsin Institute of Functional Medicine; Appleton (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Wisconsin Institute of Functional Medicine in Appleton, WI is seeking a Triage RN to serve as the clinical coordinator between patients, providers, pharmacies, and labs. This role emphasizes triage, documentation, and care plan implementation rather than bedside nursing.

You will manage 100+ patient portal messages daily, review symptoms, process medication refills, and enter orders into the EHR while following provider protocols.

Qualifications

• Active RN license in the United States.
• Excellent clinical judgement and communication with patients.
• Experience with triage or care coordination preferred.
• Comfort with managing high-volume patient communications.

Responsibilities

• Manage and respond to 100+ patient portal messages.
• Review symptoms and determine next steps.
• Process medication refill requests.
• Coordinate specialty laboratory testing.
• Enter medications, orders, and treatment plans into the EHR.
• Collaborate with providers on patient concerns and escalations.
• Maintain detailed documentation and follow-up tracking.

Skills

Patient triage

EHR proficiency

Patient communication

Clinical judgment

Technology fluency

Education

Registered Nurse (RN) license

Tools

EHR software (Epic, Athena)

Job description

Wisconsin Institute of Functional Medicine in Appleton, WI is seeking a Triage RN to serve as the clinical coordinator between patients, providers, pharmacies, and labs. This role emphasizes triage, documentation, and care plan implementation rather than bedside nursing.

You will manage 100+ patient portal messages daily, review symptoms, process medication refills, and enter orders into the EHR while following provider protocols.