Triage Registered Nurse - Remote within MN, IA, NE

Planned Parenthood North Central States; Minneapolis (MN); Remote; USD 41,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision

PTO accrual

CEU reimbursement

Life Insurance

Travel reimbursement

Headspace subscription

Job summary

Planned Parenthood North Central States is seeking a Triage Registered Nurse to provide remote patient care from MN, IA, or NE, advancing the mission through phone, text, and video support. Under the Triage Manager, you handle clinically oriented questions from established patients while ensuring high-quality care before and after clinic visits.

This full-time, hourly role offers on-call parity and union representation (SEIU).

Qualifications

• Current RN licensure for MN, IA, or NE.
• Ability to obtain RN licensure in additional states within our affiliate.

Responsibilities

• Responds to medical questions and concerns of established patients via phone, email, portal and other virtual methods.
• Completes post procedure follow up calls after Colposcopy, IUC and implant procedures.
• Provides patient education and assists follow up plans.
• Documents calls per approved protocols and RN standards.
• Directs patients to appropriate community resources or urgent care.
• Participates in after-hours triage rotation with shared call schedule.
• Manages birth control refill requests via phone and online.

Skills

Communication skills

Remote work experience

Nursing knowledge

Education

RN licensure MN/IA/NE

Ability to obtain RN licensure in additional states

Job description

Description

Planned Parenthood North Central States

Minnesota, Iowa, Nebraska, North Dakota, South Dakota

Triage Registered Nurse - Remote within MN, IA, NE

Pay: The anticipated salary range for this position is $29.80-$39 per hour, depending on experience and qualifications. Compensation is determined based on a variety of factors, including relevant work experience, the skills required for the role, internal equity, market competitiveness, and budget considerations. We are committed to ensuring fair and competitive pay for all employees.
Schedule: Full-time, 40 hours per week.
Shift times: Monday-Friday schedule with variable weekday shifts that may include 8:00 AM-4:30 PM, 9:00 AM-5:30 PM, or 9:30 AM-6:00 PM. Saturday shift is 8:00 AM-4:30 PM. On-call coverage , Monday through Friday: 5:30 PM to 8:00AM, Saturday at 8:00 AM through Monday at 8:00 AM. On-call hours paid.
Location: Remote
Job type: Hourly/Non-exempt
Union Membership: This position is represented by SEIU.
Questions? Contact [e-mail].

We are unable to hire remote employees working from the following states: Alabama, California, Delaware, Indiana, Kentucky, Maryland, Michigan, Missouri, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Pennsylvania, Texas, Washington, or West Virginia.

Job Summary:

The Triage Registered Nurse advances the mission of Planned Parenthood by providing expertise and support to patients using remote communication including phone, text, and video. Under supervision of the Triage Manager, the Triage Registered Nurse (RN) responds to clinically oriented questions from established PPNCS patients and enhances the essential services provided in our health centers by delivering remote patient care before and after clinic appointments. Triage RNs are advocates in implementing our mission of "Advancing and protecting sexual and reproductive healthcare for all." They may perform other related duties as assigned.

Benefits and Perks:

• Medical, Dental & Vision Insurance with equity-based premium tiers
• Free, virtual primary care for all employees enrolled in a medical plan:
  • NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations). Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more!
  • HealthiestYou - Virtual Care for employees outside of NICE Healthcare's network. Proximal Health - Helps members access high quality, cost-effective, providers for certain services and offers $1,500 tax free benefit when members choose a designated provider for eligible services
• Employee Assistance Program
• Continued Education Reimbursement: up to $1000 per year & 2 paid CEU days.
• Flex Spending Account
• Life Insurance
• Eligibility for Federal Student Loan Forgiveness
• Paid time off: PTO starting at .05769 accrual rate per hour worked.
• 8 hours volunteer paid time off annually.
• 8 paid federal holidays & 2 paid floating holidays.
• 8 weeks Paid Parental Leave
• Pet Insurance
• Bereavement Leave
• Earned Extended Leave
• Free subscription to Headspace App
• Time off to vote.
• Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.

We also offer:

• Start date flexibility.
• Comprehensive paid training for all health services positions & flexibility with hours per week during training. Training includes classroom, mock clinic, and shadowing shifts.
• Shift differentials:
  • $1.50/hour (weekend), $3.00/hour (evening), $4.00/hour (float/travel), $2.00/hour (Bilingual), and $3.00/hour (ultrasound)
• Travel reimbursement.
• Schedules created & sent out 6 weeks in advance.
• Option of picking up additional shifts, including at other locations other than your "home" clinic.

Minimum Qualifications:

• Current RN licensure for the State of MN, IA, or NE
• Ability to obtain RN licensure in additional states within our affiliate as needed

Your Day-to-Day Responsibilities:

• Responds to medical questions and concerns of established PPNCS patients via phone, email, portal and other virtual communication methods
• Completes post procedure follow up phone calls, i.e. Colposcopy, IUC and implant insertion, Medical AB, Surgical AB
• Conducts clinical communications with patients regarding follow up for abnormal test results, provides patient education, and assists patients with management of follow up plans
• Documents patient calls according to approved protocols and follows approved RN Condition Specific Protocols and the PPNCS Medical Standards and Guidelines (MS&G)
• Refers patients to appropriate community resources and/or Urgent care/Emergency Departments
• Responds to online "Ask a Nurse" portal questions from PPNCS patients
• Manages phone & online birth control refill requests
• Participates in rotation to support for 24/7 after hours nurse triage hotline with call schedule shared among team.
  • Receives and respond to evening and weekend phone calls from patients following abortion procedures and other services performed at PPNCS Health Centers
  • Provides triage for patient phone calls and, when necessary, direct patients to Urgent Care, Emergency Department, or PPNCS Health Centers for in-person follow up procedures
  • Provides medically appropriate responses to medical questions and concerns, offer relevant patient education, and refer patients to community resources as needed to supplement the care they received at PPNCS
• Performs additional related duties as assigned

About Us:

At PPNCS, we believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That's why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. To learn more: Our Mission.

When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom.

Planned Parenthood is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, gender identity or gender expression, national origin, age, veteran status, marital status, religion, sexual orientation, size, disability, socioeconomic status, or status regarding public assistance. Planned Parenthood is committed to encouraging and promoting diversity as well as providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Planned Parenthood is dedicated to an equitable and inclusive work environment and encourages all interested candidates to apply regardless of initial skill set.

*Any job offer will be contingent upon the results of a background investigation.*

This position is included in the SEIU bargaining unit, and depending on state law, requires union dues be deducted from employee paychecks in an amount up to 2.25% of gross pay.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.