Triage Nurse RN - Vascular - Casual

Methodist Physicians Clinic; Omaha (NE); On-site; USD 48,000 - 72,000; Full time

Job summary

Nebraska Methodist Health System’s Methodist Physicians Clinic in Omaha is seeking a Triage Nurse to provide telephone triage services and support patients through their care plans. This casual position requires flexibility as workdays vary and hours are 8am-5pm, Monday through Friday.

You will assess patient needs, prioritize care, educate families, document assessments, and coordinate with providers. Strong RN licensure, excellent communication, and accurate records are essential to help

Qualifications

• Must hold an active RN license and be eligible to practice in Nebraska.
• Experience with triage and patient education.
• Strong communication and documentation skills.

Responsibilities

• Provide telephone triage to determine patient needs and relay instructions to providers.
• Record and report patient condition according to department policy.
• Educate patients and families about health care topics.
• Document lab, procedures, and appointments on tracking forms.
• Handle prescription renewals/inquiries to facilitate patient care.
• Maintain clean, organized work area and adhere to protocols.

Skills

Telephone triage

Patient assessment

Documentation & reporting

Patient education

Time management

Education

Registered Nurse (RN) license

Tools

EMR/EHR systems

Pharmacy systems

Job description

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. Its helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:
Location: Methodist Physicians Clinic - West Dodge Medical Plaza
Address: 515 N 162nd Ave - Omaha, NE
Work Schedule: This is a casual position. Casual employees work on an 'as needed' basis to meet the needs of the business. Workdays/hours will often vary from week to week Monday through Friday, hours between 8am - 5pm.

The Triage Nurse will provide triage telephone service to enhance compliance with the patients plan of care and ensure prompt identification of patients with high-risk conditions. This will be accomplished by sorting and prioritizing patients through assessments, monitoring, recording and reporting changes in their condition. Triage nurses will be involved in every aspect of the patient's health. Precision and accuracy in maintaining detailed assessment and reports is important in relaying information to the doctors or to the patients. Will prepared, assist, and instruct patients for examinations and treatment and inform family members on health care education topics.

Responsibilities:

Essential Job Functions

Joint (Floor and Phone)

1. Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.

• Receives and returns patient calls within 90 minutes based on medical priority 95% of the time.
• Accurately records and reports patient's condition according to department policy 98% of the time.
• Strictly adheres to practice protocols.
• Consults patient's chart while talking to the patient.
• Returns phone messages according to protocol at least 98% of the time.
• Provides test results according to protocol at least 98% of the time.

2. At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.

• Educates/instructs patients according to providers direction 98% of the time.

3. Medical Home

• Documents all lab, procedures, and appointments on tracking forms.
• Completes tracking forms and follows up on missed appointments and procedures.
• Assists Health Coaches by working patient lists and scheduling appointments as directed.

4. Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.

• Maintains clean and organized work area according to department/provider protocol 99% of the time.

5. Handles prescription renewals/inquiries to facilitate patient care. Discusses questions with provider and relays information to pharmacy.

• Handles prescription refills according to department/provider protocols 99% of the time.
• Accurately completes pharmacy requests 100% of the time.

6. Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the \