Triage Nurse - Float (LPN or RN) - SN/RS

Rural Health Group, Inc.; Scotland Neck (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Rural Health Group, Inc. is seeking an experienced Registered/Licensed Practical Nurse to work onsite in Scotland Neck or Rich Square, with occasional travel to other RHG sites. You will assess patients, triage, and coordinate care with physicians and the health team to ensure timely treatment and safe patient outcomes.

The role requires strong communication, clinical judgment, and the ability to work independently within a multidisciplinary team to support home health and clinic operations.

Qualifications

• Must hold LPN or RN license in NC.

Responsibilities

• Assess patient history and chief complaint and determine urgency.

Skills

Telephone triage

Good Judgment

Communication

Assessment skills

Organizational skills

Independence

Teamwork

Education

LPN or RN

NC license

5 years outpatient/acute care experience

1–2 years telephone triage experience

Phone nurse training a plus

Tools

EMR

Job description

This job requires to work onsite in Scotland Neck or Rich Square and float to other sites as needed.

Essential duties and responsibilities include but are not limited to:

• Talking directly with patients assessing history, and chief complaint, factoring in underlying health status.
• Performs short evaluation of the patient situation to estimate severity of illness and/or injury and, as possible obtain vital sign and mental status information, to determine where and how quickly a patient should be seen. Confers with physician as needed. Schedule appointments as needed.
• Sends those with high risk chief complaints such as chest pain, abdominal pain, or severe headaches to ER immediately or arranges ambulance.
• Triage walk-in patients
• Home care advice may be given if an appointment is not deemed necessary, including instructions if, when, and where to seek care.
• Responds to patient questions, requests for advice, results of tests, and requests for refills per protocol.
• Coordinates care to patients, providing follow up and communication per provider request.
• Speaking with home care, laboratory, radiology, pharmacy, and other medical and nursing personnel for the purpose of furthering patient care.
• Relaying clinical information to and from the providers from patients, or personnel described in above item.
• Partners with Office manager and Medical team to anticipate clinical needs or resolve clinical issues.
• Function as clinical support person and assisting Medical Assistants when needed to ensure smooth flow of the clinical day.
• Function as clinical support person and assisting Medical Assistants when needed to ensure smooth flow of the clinical day.
• Able to provide phlebotomy, administration of immunizations, psychotropic injectables, and lab tests as needed.
• Complete telephone and clinical care documentation in EMR.
• Manages lab and test results
• Complete medication refill requests
• Provide primary nursing to clinic assigned to, but must be willing and able to staff at other RHG clinics as needed and to support the RHG health team.

Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:

1. Good Judgment
2. Communication/Customer Service/Teamwork
3. Passion
4. Honesty
5. Responsibility
6. Job-Specific Skill Set

Education, Licensure & Experience:

• Licensed Practical Nurse or Registered Nurse
• Current NC licensure is required - unrestricted
• Minimum five years of experience as nurse, in outpatient, community/health, critical care or emergency care
• Preferred, one to two years of telephone triage experience, preferably in a medical setting
• Phone nurse training or experience is a plus, but not required

Performance requirements:

• Ability to relate with warmth and effectiveness to the patients and the health care team
• Professional and accurate written and oral communication skills
• Excellent assessment skills
• Excellent organizational skill and accuracy in work, proficient computer skills
• Ability to work independently as well as within a multidisciplinary team
• Knowledge of telephone based clinical assessment techniques.
• The nurse must be able to define problems, collect data, establish facts and draw valid conclusions.
• Knowledge of appropriate home health information for patients to follow until visit with physician, if they do not need an immediate ER visit.
• Skill in making triage decisions and responding quickly and calmly in emergency situations

EOE. Federal and State Criminal Background Checks andDrug Screenrequired for all positions. Influenza vaccine is also acondition of employment.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.