Triage Hotline Nurse (RN)

Compass Connections; San Antonio (TX); On-site; USD 50,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Compass Connections in San Antonio, TX seeks a qualified Triage Hotline Nurse (RN) to provide telehealth triage and in-person assessments at our on-site facility. You will document findings, support safety protocols, and collaborate with the Medical Director.

Requires RN license in Texas, BSN, 5+ years RN experience; pediatric care experience is preferred. On-site schedule is Tue-Sat 7am-3pm with comprehensive benefits starting on day one.

Qualifications

• RN license valid in Texas and in good standing.
• Bachelor’s degree in nursing required; BSN preferred.
• 5+ years RN experience, pediatric nursing preferred.
• Current BLS, CPR; PALS preferred; immunization compliance may apply.

Responsibilities

• Provide telehealth triage services to assess patient needs and urgency.
• Document medical findings accurately and communicate with Medical Director.
• Conduct in-person and virtual assessments per established protocols.
• Ensure HIPAA compliance and maintain patient confidentiality.
• Coordinate with RN managers and staff to implement care plans.

Skills

RN license

BSN

BLS

CPR

PALS preferred

Pediatric care

Education

Bachelor of Science in Nursing

Job description

Triage Hotline Nurse (RN)# Compass Connections Careers## Triage Hotline Nurse (RN)Apply: San Antonio, TX: Full time: Posted Yesterday: REQ-029695It's a great feeling to work for a company that does so much good for others around the world!**Make a difference every day with an organization dedicated to doing good and caring for others.**Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.We are now hiring compassionate and dependable individuals to join our team at our facility in San Antonio, Texas.**ALL Benefits available on the first day of employment.*** 100% employer-paid medical, dental, vision insurance* Retirement plan options* Additional employer sponsored benefits availableAsk your recruiter for a complete overview of the benefits available to you.**Hourly Rate:** $43.86 an hour.**Language Requirement:** Fluency in English is required.**Work Schedule:** On-site - remote is not an option- Tues-Saturday 7am-3pm**Academic Req:** Required – Registered nurse license, Bachelor of Science in Nursing **Certifications:** Good standing as a licensed Registered Nurse with the State of Texas Board of Nursing; current BLS certifications (PALS preferred), First aid, CPR, Emergency behavior intervention **Work experience**: Required – At least 5 years of experience as a RN; Preferred – pediatric nursing experience **Critical Action Items & Measurable Deliverables:** 1.Meet and maintain all federal and state regulatory guidelines and standards applicable to this position. 2. Provide telehealth triage services to assess patient needs and evaluate symptoms. This includes answering patient inquiries, providing patient teaching, and determining the urgency and appropriate course of action. 3. Conduct in-person and virtual assessments based on established protocols and accurately document medical findings. 4. Gather, collect, and clarify patients’ current condition and past medical history. 5. Effectively communicate with Medical Director as needed for reporting findings which are concerning for patient’s health and well-being. 6. Communicate with RN Managers and other medical staff to devise individual plans of care and acts as a nurse support to other medical staff. 7. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency. 8. Maintain confidentiality of health care records and information in keeping with HIPAA and Compass Connections confidentiality and Personally Identifiable Information (PII) protocol and procedures. 9. Address other job duties as assigned or for unforeseen matters that require attention to maintain a fluid and fully functional program. **Other Responsibilities:** 1. Plan, organize and, prioritize daily work using sound judgement. 2. Monitor established health care plans for service population at the sites within the timeframe established by our State and Federal partners. 3. Ensure accurate documentation in accordance with agency policies and procedures, regulatory requirements and standards, and program timeline requirements. 4. Meet all program and federal partners’ documentation and processes requirements. 5. Other duties as assigned. **Requirements:** 1. Pass a pre-employment drug screen and random drug screens throughout employment. 2. Provide proof of work eligibility status upon request. 3. Pass a pre-employment and biennial criminal background checks. 4. Demonstrate the ability to: a. Work collaboratively with other staff members, service providers and professionals. b. Communicate effectively in writing and verbally in English. c. Work in a fast-paced environment and make decisions based on the needs of the program and service population, while maintaining emotional control and professional composure at all times. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. 5. Demonstrate a working knowledge of all Compass Connections policies and procedures. 6. Must provide current physical-medical release and provide proof of immunizations, titers, or declinations for the following: a. MMR b. Varicella c. Hep B d. Hep A e. Tetanus f. PPD g. Meningococcal (preferred) 7. Must be able to perform physical activity such as extensive walking, stretching, and bending. 8. Must be able to work in a team environment. 9. Must be able to maintain professional people skills, including oral, written, listening, and non-verbal communication skills.Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission! Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof. Compass Connections is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.