Triage Hotline Nurse (RN)

Compass Connections; San Antonio (TX); Hybrid; USD 90,000 - 93,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Additional benefits

Job summary

Compass Connections in San Antonio, Texas is hiring a registered nurse to join our on-site care team serving vulnerable children. You will conduct in-person and telehealth assessments, document medical findings, and collaborate with medical staff to develop care plans while maintaining HIPAA compliance.

Requirements include an active Texas RN license, BSN, 5 years of RN experience (pediatric preferred), BLS certification (PALS preferred), and the ability to work Tue-Sat 7am-3pm.

Qualifications

• Active Texas RN license and BSN are required.
• At least 5 years of nursing experience; pediatric experience preferred.
• Must be able to obtain and maintain required certifications.

Responsibilities

• Meet federal and state regulatory guidelines and standards.
• Provide telehealth triage and in-person assessments with proper documentation.
• Communicate findings to Medical Director and care team.
• Maintain HIPAA confidentiality and patient records.

Skills

Communication skills

Teamwork

English fluency

Education

RN license

BSN

Job description

It's a great feeling to work for a company that does so much good for others around the world! Make a difference every day with an organization dedicated to doing good and caring for others.

Compass Connections believes every child deserves to have a place where they feel safe and loved.

Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our facility in San Antonio, Texas.

• ALL Benefits available on the first day of employment.
• 100% employer-paid medical, dental, vision insurance
• Retirement plan options
• Additional employer sponsored benefits available

Hourly Rate: $43.86 an hour.

Language Requirement: Fluency in English is required.

Work Schedule: On-site - remote is not an option- Tues-Saturday 7am-3pm

Academic Req:

Required – Registered nurse license, Bachelor of Science in Nursing

Certifications:

Good standing as a licensed Registered Nurse with the State of Texas Board of Nursing; current BLS certifications (PALS preferred), First aid, CPR, Emergency behavior intervention

Work experience:

• Required – At least 5 years of experience as a RN;
• Preferred – pediatric nursing experience

Critical Action Items & Measurable Deliverables:

1. Meet and maintain all federal and state regulatory guidelines and standards applicable to this position.
2. Provide telehealth triage services to assess patient needs and evaluate symptoms. This includes answering patient inquiries, providing patient teaching, and determining the urgency and appropriate course of action.
3. Conduct in-person and virtual assessments based on established protocols and accurately document medical findings.
4. Gather, collect, and clarify patients’ current condition and past medical history.
5. Effectively communicate with Medical Director as needed for reporting findings which are concerning for patient’s health and well-being.
6. Communicate with RN Managers and other medical staff to devise individual plans of care and acts as a nurse support to other medical staff.
7. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
8. Maintain confidentiality of health care records and information in keeping with HIPAA and Compass Connections confidentiality and Personally Identifiable Information (PII) protocol and procedures.
9. Address other job duties as assigned or for unforeseen matters that require attention to maintain a fluid and fully functional program.

Other Responsibilities:

1. Plan, organize and, prioritize daily work using sound judgement.
2. Monitor established health care plans for service population at the sites within the timeframe established by our State and Federal partners.
3. Ensure accurate documentation in accordance with agency policies and procedures, regulatory requirements and standards, and program timeline requirements.
4. Meet all program and federal partners’ documentation and processes requirements.
5. Other duties as assigned.

Requirements:

1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to: a. Work collaboratively with other staff members, service providers and professionals. b. Communicate effectively in writing and verbally in English. c. Work in a fast-paced environment and make decisions based on the needs of the program and service population, while maintaining emotional control and professional composure at all times. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.
6. Must provide current physical-medical release and provide proof of immunizations, titers, or declinations for the following: a. MMR b. Varicella c. Hep B d. Hep A e. Tetanus f. PPD g. Meningococcal (preferred)
7. Must be able to perform physical activity such as extensive walking, stretching, and bending.
8. Must be able to work in a team environment.
9. Must be able to maintain professional people skills, including oral, written, listening, and non-verbal communication skills.

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Guided by care and compassion, Compass Connections has been impacting and meeting the needs of the community’s most vulnerable children and families through residential care, community-based support, foster care, and adoption services. Leveraging more than a century of collective child welfare experience, Compass Connections, a Texas based non-profit organization, is a national leader in connecting, strengthening, and transforming families from around the globe.

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.