Tree Care Scheduling Coordinator

Moon Valley Nursery Inc; Scottsdale (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Moon Valley Nurseries in Scottsdale is seeking a Scheduling Coordinator to support our Tree Care Division. You will organize daily scheduling, coordinate field crews, and manage communications with leadership and clients.

This role requires 2+ years in admin scheduling, strong organizational and communication skills, and proficiency with Microsoft Office and Google Workspace. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years of administrative scheduling experience.
• Proficiency in Excel, Outlook, Word and Google Workspace.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Schedule residential consultations and crews.
• Route planning and crew coordination.
• Daily client communications via email and texts.
• Maintain backlog and reporting for supervisor.

Skills

Scheduling

MS Office

Organizational skills

Communication

Bilingual EN/ES

Education

Highschool Diploma

Tools

Google Workspace

Job description

Job SummaryMoon Valley Nurseries is seeking a highly organized and detail-oriented Scheduling Coordinator to support our fast-paced and growing Tree Care Division. This role plays a critical part in ensuring smooth day-to-day operations by providing organized scheduling and communications with the leadership and field teams. The ideal candidate will be a proactive problem-solver with strong communication skills, excellent time management, and the ability to manage multiple priorities.Key Duties and ResponsibilitiesOperational & Administrative SupportFocusing on customer service, project scheduling, coordinating, routing for the crews and technicians and scheduling residential clients with new consultations.Scheduling clients will be a daily focus, managing the backlog for your designated area of support, being heavily focused and involved with the daily operations.Assist in driving strong productivity, good culture and top client interactions.Customer Service & CommunicationCommunicate with customers regarding scheduling, complete daily follow-ups through emails and texts with clients, along with general inquiries as needed.Manage and follow through with any needed communications with the team and clients, this will be dictated by each situation and will need a high level of attention.Qualifications: Knowledge, Skills & Abilities2+ years of administrative scheduling experience, preferably in a field services, landscaping, tree care, pest control, construction crews, and other similar environments.Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and Google Workspace.Strong organizational, multitasking, and problem-solving skills.Excellent written and verbal communication skills.Ability to thrive in a fast-paced, team-oriented environment.Bilingual in English and Spanish is a plusThis is not an exhaustive list of responsibilities. We work collaboratively and new responsibilities may be assigned over time.EducationHighschool Diploma or equivalent experiencePhysical requirements/Working ConditionsWhile performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 15 pounds. Able to work outdoors for extended periods of time in possibly extreme conditions, including rain, heat, sun, and wind.OtherSubject to MVR and criminal background check (In accordance with applicable fair chance laws, rules, and regulations)About UsMoon Valley Nurseries is the largest grower of box trees and palms in North America, and is an industry leader and high growth company that offers competitive salaries with exceptional employee benefits including medical insurance, 401(k), holidays, and PTO to all eligible employees. We are an equal employment opportunity employer. We are a drug free workplace.#MVNTREECARE