Treatment Specialist - Call In

Allegan County Government; Michigan; On-site; USD 30,015 - 42,749; Part time

Job summary

A local government agency in Michigan is seeking a Call-In Treatment Specialist to facilitate therapeutic interventions and maintain security. The role involves working with children and adolescents, documenting interactions, and coordinating activities. Requirements include at least two years in social sciences or related experience, strong interpersonal skills, and a valid Michigan Driver's License. This position offers $26.41 per hour with up to 19.5 hours per week on a variable schedule.

Qualifications

• Must have strong interpersonal skills and empathy.
• Ability to work effectively within a team setting.
• Must possess a current Michigan Driver’s License.

Responsibilities

• Facilitate and develop family relationships.
• Maintain facility security and document incidents.
• Administer medications and basic first aid.
• Coordinate and assist residents with daily activities.
• Attend regular team meetings and document interactions.

Skills

Therapeutic interventions

Conflict resolution

Basic life skills teaching

Patient care

Monitoring skills

Education

Two years of college toward a social science degree

High school diploma / GED with two years of experience

Bachelor's degree in social science or related field

Job description

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County’s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world‑class, and we remain a welcoming, closely-knit community. We are one of the fastest‑growing counties in Michigan.

Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid‑size companies for our excellence in optimizing employee and organizational well‑being for three years in a row (2023‑2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!

Job Summary

Under the supervision of the Team Leaders, the Call‑In Treatment Specialist performs responsibilities consistent with safety, security measures, policies and procedures, and daily operations of the program. Activities include: facilitating/developing family relationships, practicing/modeling core program therapeutic aspects, and maintaining facility security. The individual must demonstrate the ability to work within a team setting, patience, confident decision‑making, empathy, advanced interpersonal skills, and persistence in challenging situations.

Wage

$26.41 per hour, no benefits, variable schedule, as needed, up to 19.5 hours per week.

Responsibilities And Duties

• Utilizes therapeutic interventions within the facility. Facilitates groups, guides conflict resolution, mediates conflict/crisis, aids in de‑escalation, teaches self‑evaluation and educates residents in skills/strategies in line with the center’s therapeutic approach.
• Maintains facility security by closely monitoring residents and performing searches and building security checks as needed. Documents incidents.
• Administers medications according to physician orders, provides basic first aid as necessary, assesses injuries and illnesses and determines need for medical care in accordance with program guidelines.
• Coordinates, and assists residents with, daily activities. Plans and facilitates community service and exercise outings. Supports residents with school, and group work. Teaches basic life skills such as hygiene, laundry, cleaning and cooking.
• Processes resident intake. Documents all required resident personal information. Conducts personal searches of residents. Orients new residents and parents to the facility; explaining the philosophy, policies, procedures and program rules.
• Schedules and supervises approved recreational, exercise and work activities for residents. Ensures activities are performed in accordance with facility rules and regulations.
• Supports and encourages residents to timely complete school assignments. Provides basic tutoring services to residents.
• Attends regular team meetings and presents information and recommendations for treatment plans, documents and communicates interaction with residents, such as observations, problems, crisis, interpretations of residents' actions and other relevant matters.
• Discharges residents, returns personal belongings to residents, documents required discharge information and prepares closing reports.
• Assists in other areas of the facility as required.

Education

Two years of college (30 semester hours) toward a social science of human services related degree is required, or a high school diploma / GED equivalent with two years of work experience in a child / adolescent care facility or closely related setting can also be accepted. A bachelor’s degree in a social science or human services field is preferred.

Experience

Three months of casework experience in a court, social work, child caring institution, or closely related setting. This may include internships or on‑the‑job training.

Other Requirements

Current unencumbered Michigan Driver’s License with no more than one traffic violation in the last 12 months.

Allegan County is an Equal Employment Opportunity (EEO) employer.

A copy of our EEO Utilization report is available on our website: https://www.allegancounty.org/home/showpublisheddocument/2802/637974740005930000