Treatment Coordinator PRN

Eating Recovery Center; Round Rock (TX); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision coverage

Paid Time Off (PTO)

Parental Leave benefits

Retirement benefits

Tuition reimbursement

Job summary

ERC Pathlight in Round Rock, Texas is seeking a Treatment Coordinator to serve as the first point of contact for patients and families. You will coordinate admissions, transitions across levels of care, and provide administrative support to treatment teams to ensure timely assessments and surveys.

The role supports patient experience and requires strong organizational skills and a care-focused mindset. PRN/as-needed shifts with daytime hours are typical.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in healthcare, business, or related field preferred.
• Experience in healthcare or patient services is a plus.

Responsibilities

• Admissions and patient transitions: greet patients, coordinate admissions and transfers across care levels.
• Administrative duties: answer phones, manage mail, schedule spaces, and maintain patient/family binders.
• Program support: coordinate outside medical appointments as directed by medical staff.

Job description

Who We Are

At ERC Pathlight, we’re on a mission to change lives and we’re looking for people who feel called to do the same.

Who We Are

At ERC Pathlight, we’re on a mission to change lives and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter.

Come build hope. Come save lives. Come grow with us.

What You’ll Be Doing

Schedule: PRN/ As Needed Monday-Friday 7:30am-4:00pm. Shifts available on an as needed basis.

The Treatment Coordinator serves as the initial point of contact for patients, families, and the public, ensuring they are greeted and assisted in a professional and supportive manner. This role plays a critical part in supporting a positive patient experience by coordinating patient admissions and transitions across levels of care. Additionally, the Treatment Coordinator provides administrative support to treatment teams and ensures the timely distribution and completion of treatment plan assessments and patient engagement surveys

Essential Duties And Responsibilities

• Admissions and Patient Transitions:
  • Sends welcome emails or other information to patients/families
  • Identifies referrals for varying levels of care/treatment and coordinate with treatment team and providers to secure these services for patients
  • Coordinates discharge and/or transfers to other treatment facilities
  • Assisting with patient admissions: admitting the patient in medical records system, adding treatment team members, helping patients register in the portal, scanning admission documents, issuing admission day schedules, uploading appropriate forms, folder prep, print schedules
• Administrative Duties:
  • Greeting/assisting visitors entering the facility
  • Obtaining signed confidentiality statements, issues vendor badges (if needed) and informs appropriate staff of arrival
  • Answers phones and directs calls to appropriate person
  • Maintaining supply of patient/family binders and discharge packets
  • Scheduling meeting spaces
  • Ensuring staff breakrooms are stocked, lobby and common areas are tidy
  • Overseeing of incoming and outgoing mail/packages
  • Coordinating transportation
  • Submits daily attendance gathered from sign in/out logs or midnight census
• Program Support:
  • Coordinates outside medical appointments for patients as directed by medical or nursing staff

Qualifications

• High school diploma or GED (required)
• Bachelor’s degree in healthcare, business, or related field (preferred)

What We Offer

• We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.
• We also recognize that mental health is part of every person's experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged personally, professionally, and at home.