Treatment Coordinator Park Ridge IL

JRA Staffing; Park Ridge (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee Dental Work

Paid Time Off

Paid Holidays

Job summary

JRA Staffing is seeking a Front Office Associate for a family-focused dental practice in Skokie, Illinois. The ideal candidate will have at least 2 years of dental front office experience and will be responsible for greeting patients, managing appointments, and ensuring efficient office operations. Our office prioritizes a patient-centered approach, creating a warm and professional atmosphere. Benefits include employee dental work, paid time off, and paid holidays.

Qualifications

• Minimum of 2 years of dental front office experience required.
• Able to greet and check in patients professionally.
• Experience in scheduling appointments and managing patient records.

Responsibilities

• Greet and check in patients.
• Answer phone calls and schedule appointments.
• Maintain and update patient records accurately.
• Submit and follow up on dental insurance claims.
• Handle daily financial reporting and reconciliations.

Skills

Dental front office experience

Customer service skills

Attention to detail

Organizational skills

Job description

A well-established, family-focused general dental practice located in Skokie is seeking a friendly and organized Front Office team member. Our office is committed to providing high-quality, preventative dental care in a warm, welcoming environment. Our practice focuses on patient education and long-term oral health. We offer a variety of general dental services tailored to meet the needs of patients of all ages.

We take pride in creating a calm and professional atmosphere where both patients and team members feel valued. If you’re a dependable and detail-oriented individual who enjoys being part of a patient-centered and team-oriented practice, we’d love to hear from you!

Benefits for the Front Office Associate:

• Employee Dental Work
• Paid Time Off
• Paid Holidays

Schedule for the Front Office Associate:

• Monday: 8:30 AM - 5:30 PM
• Tuesday: 8:30 AM - 5:30 PM
• Wednesday: OFF
• Thursday: 10:30 AM - 7:30 PM
• Friday: 8:30 AM - 5:30 PM
• Saturday: 7:30 AM - 2:30 PM (x1 a month)

Responsibilities and Requirements of the Front Office Associate:

• Minimum of 2 years of dental front office experience required
• Greet and check in patients, creating a warm and professional environment from the moment they arrive
• Answer phone calls, respond to voicemails, and schedule/confirm appointments to ensure efficient patient flow
• Maintain and update patient records and charts with accuracy and attention to detail
• Prepare next-day schedules and charts for the clinical team to support smooth daily operations
• Submit and follow up on dental insurance claims, verifications, and pre-authorizations
• Collect payments, discuss financial options, and assist with insurance benefits to ensure clarity for patients
• Manage recall and reactivation systems to maintain patient retention and continued care
• Handle daily financial reporting including production, collections, and end-of-day reconciliation
• Manage ordering of front office and dental supplies and maintain inventory
• Support clinical staff with operatory setup or other tasks as needed
• Follow up with patients post-treatment to ensure satisfaction and address any additional needs