Treatment Coordinator / Dental Receptionist

Norwalk Dental Associates; Connecticut; Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Health insurance

Paid time off

Job summary

Archway Dental Partners in Fairfield County, CT, is seeking a Treatment Coordinator / Dental Receptionist to join our caring team. You will coordinate treatment plans, gather new patient information, and present options to patients while supporting the doctor.

You will greet patients, schedule appointments, discuss financial arrangements, and help anxious patients feel welcome. This role requires a strong work ethic, teamwork, and the ability to multitask in a busy practice.

Qualifications

• High school diploma or GED required.
• Willingness to learn and grow.
• Ability to commute to Fairfield County, CT.
• Team player dedicated to patient experience.
• Flexible hours including evenings and Saturdays.

Responsibilities

• Greet and check in patients.
• Schedule appointments for doctors and hygienists.
• Act as liaison between patients and doctors.
• Discuss treatment needs and financial arrangements.
• Follow up on unscheduled treatment needs.
• Coordinate with other offices as needed.

Skills

Customer service

Multitasking

Communication

Education

High school diploma or GED

Job description

All Jobs > Treatment Coordinator / Dental Receptionist

At Archway Dental Partners our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut!

Currently, we're in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team at one of our Fairfield County locations. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.

The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor's schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.

Specific job responsibilities of the Treatment Coordinator include but are not limited to:

• Greet & check in patients
• Schedule appointments for doctors & hygienists
• Act as a liaison between patients & doctors
• Discuss treatment needs with patients & make financial arrangements
• Follow up on patients with unscheduled treatment needed
• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Paid time off

Requirements

• High school diploma or general education degree (GED)
• Willingness to learn & grow
• Ability to reliably commute to the office location in Fairfield County, CT
• A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
• Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.