Treatment Coordinator

MyOrthodontist; Wake Forest (NC); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Modern facilities and advanced tech

Mentorship and career growth

Job summary

MyOrthodontist is seeking a courteous dental front desk team member in Wake Forest, NC to be the welcoming face for patients and to support the patient experience with professional communication and efficient handling of paperwork.

The role requires knowledge of dental terminology, insurance verification, and the ability to explain treatment options and costs clearly while maintaining confidentiality and high integrity in a fast-paced environment.

Qualifications

• 1+ years of medical or dental front desk experience
• Insurance verification experience
• Detail oriented and comfortable in a fast paced environment
• Ability to act with integrity, professionalism, and confidentiality
• Exceptional written and verbal communication skills
• Organized with strong knowledge of dentistry and dental terminology

Responsibilities

• Greet and support patients with a welcoming attitude
• Determine dental benefit eligibility and payment estimates for financial arrangements
• Handle treatment paperwork including consent, insurance, and exit forms
• Communicate clearly with patients about treatment options, costs, and objections

Skills

Front desk experience

Insurance verification

Communication skills

Attention to detail

Job description

Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient.

Responsibilities

• Greet and support patients with a welcoming attitude
• Determine dental benefit eligibility and payment estimates for financial arrangements
• Handle treatment paperwork including consent, insurance, and exit forms
• Communicate clearly with patients about treatment options, costs, and objections

Qualifications

• 1+ years of medical or dental front desk experience
• Insurance verification experience
• Detail oriented and comfortable in a fast paced environment
• Ability to act with integrity, professionalism, and confidentiality
• Exceptional written and verbal communication skills
• Organized with strong knowledge of dentistry and dental terminology

What We Offer

• Competitive compensation
• Modern facilities and advanced technology
• Mentorship and career growth opportunities
• A diverse patient base and meaningful clinical work

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