Treatment Coordinator

Smile Brands Inc.; Las Vegas (NV); Vor Ort; USD 29.000 - 34.000; Vollzeit

Benefits dieser Stelle

PTO

Health

Dental

Vision

HSA

Telemedicine

FSA

Life insurance

Disability insurance

Employee discounts

Pet insurance

401k

Zusammenfassung

Smile Brands Inc. is seeking a Treatment Care Coordinator to enhance patient experiences through our G3 approach (Greeting, Guiding, Gratitude). You will help patients feel welcome whether they visit for treatment or call to schedule, and you’ll assist with financial arrangements for care.

This role requires at least one year of related experience, dental terminology knowledge, and strong communication. Work Mon-Fri 7am-4pm and earn $21.00-$25.00 per hour with benefits depending on hours.

Qualifikationen

• At least one year of related experience in a customer-facing role.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills with a focus on customer service.

Aufgaben

• Greet patients and create a welcoming atmosphere.
• Assist with check-in/check-out, verify insurance, schedule appointments, and explain payment options.
• Express appreciation and maintain professionalism with all patients.

Kenntnisse

Communication skills

Interpersonal skills

Dental terminology

Healthcare experience

Jobbeschreibung

Overview

As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours)

Mon-Fri 7am-4pm

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Qualifications

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Compensation

$21.00 - $25.00 per hour

About Us

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]