Treatment Coordinator

Smile Brands Inc.; Frederick (MD); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health

Dental

Vision

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands in Frederick, MD is seeking a Treatment Care Coordinator to create positive patient experiences using the G3 approach (Greeting, Guiding, Gratitude). You will welcome patients and support scheduling while assisting with financial arrangements for treatment.

The role emphasizes friendly communication, insurance verification, and guiding patients through visit options with professionalism and care.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on customer service.

Responsibilities

• Greeting patients with a warm welcome and creating a positive first impression.
• Assist with check-in/out, verify insurance, schedule appointments, and explain payment options.
• Express gratitude to patients and treat everyone with respect and professionalism.

Skills

At least one year of relatedexperience

Knowledge of dental terminology

Strong communication and interpersonal

Job description

Overview

As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours)

Mon-Fri/1 Sat / mo

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Qualifications

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Compensation

$21-$25/hour

About Us

Benefits are determined by employment status/hours worked and include the following:

• paid time off (“PTO”)
• health
• dental
• vision
• health savings account
• telemedicine
• flexible spending accounts
<
• life insurance
• disability insurance
• employee discount programs
• pet insurance
• a 401k plan

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]