Treatment Coordinator

specialty1; Fairfield (CT); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

Vision Coverage

Complimentary Life Insurance Policy

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k) plan w/match

HSA / FSA Account Access

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care

Paid Time Off

Job summary

Specialty1 Partners is seeking a Dental Treatment Coordinator in Fairfield, CT to ensure a seamless patient experience from consultation to completion. You will communicate treatment plans, schedule appointments, and help patients with financial arrangements while maintaining a positive, stress-free environment.

Ideal candidates are passionate about customer service, possess strong communication and organizational skills, and are willing to work onsite in a modern, collaborative office setting

Qualifications

• Must live within 25 miles of the office and be passionate about customer service.
• Dental experience is not required but preferred and hospitality background is valued.
• Excellent written and verbal communication and strong teamwork.

Responsibilities

• Communicate treatment plans and coordinate appointments from start to finish.
• Assist patients with financial arrangements and manage payments.
• Answer heavy calls, emails, and messages; perform routine clerical duties.
• Coordinate patient treatment with other providers and ensure a smooth experience.

Skills

Customer service

Hospitality experience

Team player

Solution-oriented

Communication

Interpersonal skills

Organizational skills

Work ethic

Education

High school diploma

Job description

Our office, Fairfield County Implants & Periodontics, is seeking a personable and kind-hearted Treatment Coordinator to join our team! We have a beautiful modern office, a wonderful patient population, and an enthusiastic team dedicated to quality care.

Your Responsibilities

As a Dental Treatment Coordinator, you will play a vital role in ensuring a seamless patient experience from the initial consultation to treatment completion. Your primary responsibilities will include effectively communicating treatment plans, coordinating appointments, assisting patients with financial arrangements, and ensuring a positive and stress-free experience for our valued patients.

• Scheduling patients, confirming appointments, collecting payments, providing a WOW experience for our patients
• Completing treatment consents, coordinating patient treatment with other providers
• Answering heavy phone volume, emails, and text messages
• Regular clerical duties: scanning, filing, organizing
• Fully onsite

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Schedule

Monday-Friday (4-day work week) 7:30am-5:00pm

Office is closed Saturday and Sunday- No Weekend Work

Your Background

The Dental Treatment Coordinator plays a vital role in ensuring that our patients receive the best possible care by effectively communicating treatment plans, assisting with financial arrangements, and coordinating appointments. You also have the following:

• Must live within 25 miles of the office
• Passionate about customer service
• Previous hospitality experience
• Team player
• Solution-oriented
• Great written and verbal communication
• Interpersonal and organizational skills
• Great attitude and strong work ethic
• Dental experience is not required, but it is preferred
• A high school diploma
• Must be able to sit and stand for extended periods of time.
• Must be able to operate standard office equipment
• Must be able to assist patients safely in and out of chairs or treatment areas
• Must be able to maintain clinical positioning for extended periods
• Must be able to work around medical equipment and instruments
• Must be able to adhere to OSHA and infection control standards
• Must be able to perform repetitive hand and wrist movements
• Must be able to respond quickly in emergency situations

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.

Your Benefits & Perks

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

1047 Old Post Road, Fairfield, CT 06824

Position Base Pay Range

$25 - $30 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialt