Treatment Advocate 7a-7p FT

American Addiction Centers; Worcester (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Job summary

The Treatment Advocate (TA) at American Addiction Centers is responsible for meeting new patients in admissions, assisting with transfers and discharges, and supporting patients with daily activities while promoting recovery.

This role emphasizes compassionate, energetic support, adherence to safety protocols, and collaboration with nursing staff. Compensation includes competitive benefits and Massachusetts pay transparency; pay ranges from $18 to $22 per hour, depending on experience.

Qualifications

• Minimum High School Diploma or equivalent required.
• CNA or MA certification preferred.
• Basic computer skills and ability to work in a team.
• Strong communication with empathy and bedside manner.
• Familiarity with Google Office and EMR preferred.
• Substance Abuse experience/knowledge preferred.

Responsibilities

• Meet new patients in admissions area and record belongings accurately.
• Escort and orient patients and educate them on unit rules and schedules.
• Assist with safety checks, body evaluations, searches, and monitoring as directed.
• Assist with room/floor transfers and discharges; help in locating patient belongings.
• Support ADL tasks: delivering meals, helping with mobility, and providing fluids.

Skills

CNA certification

Team player

Empathy

Communication skills

Education

High School Diploma or equivalent

CNA certification

MA certification (preferred)

Tools

EMR system

Google Workspace

Job description

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AdCare Hospital American Addiction Centers, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

The Treatment Advocate (TA) will assist with patient admissions, room transfers and discharges. The role will also support patients’ daily activities/needs, provide 11 patient observation, comfort and transfers within the facility and encourage patient recovery. The TA shall be a dedicated, compassionate, and energetic individual who will serve a significant role of identifying and communicating patient needs and addressing them directly or in conjunction with nursing and other facility clinical staff.

Duties and Responsibilities

• Responsible for meeting new patients in the admissions area. Screens baggage in admission room. Allows patient to remove items needed for five days. Accurately records all patient belongings and valuables in the EMR on the Valuables List E-form. Secures patient valuables such as cash, cell phones in accordance with hospital policy. Assists the staff with skin checks.
• Escorts and orients patient to the unit and to the hospital; educates patients on rules and schedules of the unit, provides education as requested by licensed personnel.
• Performs a full range of patient safety duties including assisting licensed staff with full body evaluation, clothing and room searches, conducting face checks, dispensing/collecting razors, checking call lights and responding timely, assists in minimizing room clutter, patient monitoring during meals/group, physician rounds and on deck.
• Assist patients with room and floor transfers and discharges; orients patient to new unit upon arrival including introduction to on duty staff. Assists discharged patient to the lobby; gathers all personal belongings as recorded on the patient valuables list.
• Will assist licensed staff with ADL activities. This includes delivering meals to patients, turning, bathing, toileting and ambulating patients and providing fluids/nourishment between meals.
• Provide adjunct care for the patient as directed by nursing team; 11 monitoring.
• Adhere to professional standards, follow policies and procedures, and abide by federal, state, and local requirements, as well as Joint Commission standards.
• Complete Safety checks per company policy.
• Reports observations from direct patient care to licensed nurse to assure continued safety of all patients. Ensures patient compliance with fall risk objectives.
• Maintains unit stock levels of supplies.
• Treats patients, and colleagues with dignity and respect; honors each person’s right to privacy/maintains very strict patient and colleague confidentiality; respects all individual differences; supports cultural diversity.
• Consistently arrives to work on time and adheres to attendance policies.
• Other duties as assigned within scope of work

Education Requirements

• Minimum High School Diploma or equivalent required
• CNA or MA certified preferred.
• Basic computer skills
• Ability to work as part of a team and to handle multiple tasks safely and effectively
• Good communication skills, including the ability to communicate sensitive information with empathy ("bedside manner")
• Working knowledge of Google Office and EMR preferred
• Substance Abuse experience/knowledge preferred

All positions require a TST, MMR Titer, the ability to pass a pre-employment drug screening, and satisfactory criminal background records check.

Compensation Transparency In accordance with the Massachusetts Pay Transparency Act, the reasonable estimate of the pay range for this position $18.00 - $22.00 per hour. Actual compensation within this range will depend on the candidate’s skills, experience, education, and relevant qualifications. Generally, placement within the upper portion of the range is reserved for candidates with several years of directly related experience or exceptional expertise.

American Addiction Centers(AAC) is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.