Treasury Operations & Client Onboarding Analyst

S&T Bank; Pennsylvania; On-site; USD 22,358 - 45,901; Full time

Job summary

S&T Bank is seeking an individual to support Treasury Management Sales Officers, providing a best-in-class onboarding experience and relationship management. You'll act as a liaison with various departments, ensuring accurate document handling and client communication.

The role requires strong knowledge of bank processes and systems, along with excellent customer service skills. Preferred qualifications include five to ten years of experience in customer service or treasury products.

The salary range is between $16.23 and $33.32, with further details regarding responsibilities and physical requirements included.

Qualifications

• Five to ten years general experience required.
• Customer Service and/or Treasury Product experience preferred.
• Specialized training in relevant areas.

Responsibilities

• Support Treasury Management Sales Officers in onboarding customers.
• Liaise between TM Sales and Deposit Operations teams.
• Maintain up-to-date corporate policies and procedures.
• Assist with special projects and implementation of new products.
• Resolve discrepancies related to customer documentation.

Skills

Customer Service

Bank operations knowledge

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Two-year degree or equivalent work experience

Tools

Optima

Tableau

nCino

IBS

FIS systems

Job description

S&T Bank is seeking an individual to support Treasury Management Sales Officers, providing a best-in-class onboarding experience and relationship management. You'll act as a liaison with various departments, ensuring accurate document handling and client communication.

The role requires strong knowledge of bank processes and systems, along with excellent customer service skills. Preferred qualifications include five to ten years of experience in customer service or treasury products.

The salary range is between $16.23 and $33.32, with further details regarding responsibilities and physical requirements included.