Treasury Management Support Specialist

CEN; Riverdale Park (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

CEN is seeking a Treasury Management Support Specialist to provide essential back-office support for customers across various regions. The role involves assisting with ACH and wire transactions, offering telephone and email support, and logging financial transactions daily.

Ideal candidates should have a high school diploma or GED and experience in data processing. Strong mathematical, critical thinking, and communication skills are essential for success in this position.

Qualifications

• 7 to 11 months of relevant experience or equivalent training required.
• Ability to read and understand simple instructions and correspondence.
• Ability to perform basic mathematical operations.

Responsibilities

• Provide daily support for treasury management customers.
• Assist with ACH and wire transactions.
• Log daily transaction limit increases.

Skills

Data Processing

Alphanumeric Data Entry

Accounting

Spreadsheet Software

Word Processing

Communication

Mathematical Skills

Critical Thinking

Education

High school diploma or GED

Job description

Data Center 1st Fl
719 Harkrider St
Conway, AR 72032, USA

The Treasury Management Support Specialist is responsible for back‑office support of all corporate treasury management services for customers in all regions. This role interacts with branch and treasury services personnel and works directly with customers to resolve issues promptly and within bank policy.

Responsibilities

1. Perform daily support for treasury management customers in all regions (40% of time).
2. Assist with ACH, wire and remote deposit capture limit increases (30% of time).
3. Provide telephone and email support to bankers and customers (10% of time).
4. Log daily ACH, wire and remote deposit increases (10% of time).
5. Prepare annual reviews for treasury management customers (monthly, 5% of time).
6. Cross‑train on cash management functions (as needed, 5% of time).
7. Complete required BSA/AML training and other compliance training as assigned (as needed).
8. Work in a constant state of alertness and in a safe manner (daily).
9. Perform any other related duties as required or assigned.

Qualifications

Education and Experience

High school or GED, plus specialized schooling and/or on‑the‑job education in a specific skill area (e.g., data processing, clerical/administrative, equipment operation). Requires 7 to 11 months related experience and/or training, or an equivalent combination of education and experience.

Communication Skills

Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure; compute rate, ratio, and percent; prepare and interpret bar graphs.

Critical Thinking Skills

Use common sense to carry out written, oral or diagrammed instructions; handle problems involving several known variables in routine situations.

Software Skills

• Intermediate: 10‑Key, Alphanumeric Data Entry
• Basic: Accounting, Other, Spreadsheet, Word Processing/Typing

Certificates, Licenses, Registrations

Not indicated.

Working Conditions

Periodically exposed to noise, intermittent standing, walking, pushing, carrying, or lifting. Noise level is usually moderate.

Physical Activities

Highly repetitive, low physical. Requires concentration and consistent time cycles. Regularly required to sit; use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk, reach, stoop, kneel, crouch, or crawl. May lift or move up to 25 pounds.

Additional Information

• Ability to multi‑task and prioritize
• Ability to work under time constraints
• Ability to multitask

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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