Treasury Management Implementation Specialist

Webster Bank; Southington (CT); On-site; USD 67,000 - 75,000; Full time

Job summary

Webster Bank in Southington, Connecticut, is seeking a dedicated professional to provide service and support for treasury management products, ensuring smooth client onboarding and satisfaction. This role involves managing implementation processes and collaborating with internal teams to address client needs.

The ideal candidate will possess strong organizational and customer service skills, with at least 3-4 years of experience in Treasury Management. Webster Bank is committed to providing a positive work environment and supporting career growth.

Qualifications

• 3-4 years working knowledge of Treasury Management Products and Services.
• Experience with Treasury Portal, Remote Deposit Capture, Wire Origination, ACH Origination, Fraud Services, and File Services.

Responsibilities

• Facilitate implementation of processes, guiding clients through system setup and configuration assessments.
• Manage a dynamic pipeline of implementation and service tasks, swiftly addressing escalated issues.
• Facilitate the seamless delivery and ongoing maintenance of treasury management solutions.

Skills

Knowledge of Treasury Management products and services

Proficient organizational skills and attention to detail

Ability to work independently with minimal supervision

Commitment to quality and continuous improvement

Proficient Customer Service skills

Proficient communication and presentation skills

Education

H.S. Diploma or General Education Degree (GED)

Associate’s Degree (AA)

Bachelor’s Degree in Arts/Sciences (BA/BS)

Job description

Webster Bank in Southington, Connecticut, is seeking a dedicated professional to provide service and support for treasury management products, ensuring smooth client onboarding and satisfaction. This role involves managing implementation processes and collaborating with internal teams to address client needs.

The ideal candidate will possess strong organizational and customer service skills, with at least 3-4 years of experience in Treasury Management. Webster Bank is committed to providing a positive work environment and supporting career growth.