Treasury Management Implementation Specialist

Liberty Bank; Middletown (CT); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision

Employer 401K match

Pension plan

Life and disability insurance

HSA option

FSA option

Telehealth

Pet insurance

PTO

Job summary

Liberty Bank is seeking a Treasury Management Implementation Specialist to provide expert support for business customers. You will implement high-risk Treasury Management services while ensuring adherence to bank policies and risk controls, delivering professional service and resolving issues to support retention and profitability.

The role involves training, daily balancing, and collaboration with Treasury Management sales teams, with emphasis on compliance and ongoing training in line with

Qualifications

• Prior Treasury Management or related banking experience preferred.
• Strong interpersonal and organizational skills with attention to detail.
• Proficiency with Microsoft Word and Excel.
• Knowledge of Treasury Management services (ACH, e‑payments, Remote Deposit Capture, online banking).
• Ability to discuss bank products with customers in a courteous, professional manner.
• Ability to prioritize work and manage multiple tasks.

Responsibilities

• Implement Treasury Management services for small business and commercial clients following bank policies and risk management protocols.
• Provide technical support and training to business customers; respond to inquiries professionally.
• Balance applicable applications daily; assist with audits, risk reviews, and FDICIA guidelines.
• Coordinate with Treasury Management Sales Officers and Sales Analysts on agreements.
• Assist in annual risk assessments, system upgrades, and project support.

Skills

Interpersonal skills

Organizational skills

Math aptitude

Prioritization

Customer service

Problem solving

Attention to detail

Communication skills

Education

Associate or Bachelor's degree in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment.

SUMMARY OF THE JOB

Reporting to the Treasury Management Operations Manager, the Treasury Management Implementation Specialist maintains a high level of expertise in the products and services designed for business customers, and serves as a resource to the Treasury Management sales staff. Must be proficient in the risks associated with Treasury Management products and follow the appropriate policies and procedures to help mitigate losses to the bank. The incumbent provides professional, courteous, and efficient customer service to the Bank’s commercial customers adhering to the Banks Customer Experience guidelines. Provides problem resolution to both internal and external customers in support of customer retention and profitability objectives. Experienced in all Treasury Management Support and Service functions, including but not limited to Remote Deposit Capture, Automated Clearing House, Wholesale Lockbox and Online Wire processing. Responsible for timely completion of required training applicable to the position and regular and effective application of such training in the performance of the position.

ESSENTIAL FUNCTIONS

Accurately and efficiently implements high risk Treasury Management services for the Banks Small Business and Commercial Customers following the department’s policies, procedures and risk management protocols. Provides technical support and training for business customers. Responds to business customers inquiries professionally and accurately. Perform daily balancing for applicable application. Assist with other Treasury Management functions including performing annual risk management reviews, preparing BSA reports, balancing general ledger and other special tasks as assigned by Management. Knowledge of NACHA rules and FFIEC guidelines. Coordinate with Treasury Management Sales Officers and Sales Analyst with Treasury Management agreements. Assist with yearly audit for RDC and ACH limits and assist with updating of procedures, policies, FDICIA guidelines and risk assessments. RSA token maintenance and activation, lost tokens and customer contact. Assist in other annual projects, system upgrades and system change notification related to Treasury Management and help facilitate duties including customer correspondences tracking, updating customer information systems, manuals and performing other functions to ensure compliance with state and federal guidelines. Cross train to provide backup to Treasury Management team. Respond to and assist with various methods of customer contact and inquiries. Perform additional duties as requested, needed or assigned.

MINIMUM KNOWLEDGE/SKILLS

• Prior Treasury Management and/or equivalent professional experience preferred. Must possess strong interpersonal and organizational skills, math aptitude and ability to prioritize work, meet deadlines and work independently while maintaining a high level of attention to detail.
• Knowledge of PC skills including Microsoft Applications such as Word and Excel.
• Specialized knowledge of Treasury Management services including but not limited to ACH & Electronic Funds transfer; Business online banking, Remote Deposit Capture and general bank operations.
• Technical knowledge of installing/downloading PC software and navigating through the Internet and ability to problem solve issues as presented.
• Ability to discuss bank products with customers in a courteous and professional manner.
• Ability to organize and prioritize work and manage projects as assigned by management.
• Skill in operating office equipment such as: personal computer and various software, adding machine, and copy machine.
• Proficiency in using Microsoft Word and Excel.
• Prefer knowledge in using Access and PowerPoint.
• Ability to analyze complex Treasury Management product set ups and trouble shoot any problems which may arise.
• Advanced knowledge of Federal Regulations such as Reg D, Reg E, BSA, NACHA, CIP, KYC, OFAC, and others relating to ACH and Electronic Funds transfers preferred.
• Knowledge of basic accounting concepts and procedures.
• Highly experienced managing multiple tasks.
• Strong customer service and problem-solving skills.
• Associates or Bachelor’s degree in Business Administration or related field, or equivalent work experience.
• Minimum of five years previous personal or commercial banking and general banking experience.

PHYSICAL REQUIREMENTS

• General Office Equipment Keyboard Dexterity
• Prolonged Sitting

COMPLIANCE

Acts affirmatively in all activities under his/her control in conformance with the Bank’s Aff

The Bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin, or veteran status.

Liberty Bank is an Equal Opportunity employer.

It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

SALARY RANGE

$29.64/hr - $40.10/hr

PAY DISCLAIMER

The actual salary offered for this position will be determined by several factors, including the scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate relative to internal pay of similar roles; and other conditions of employment.

LIBERTY BANK BENEFIT OFFERINGS

• Medical, dental, and vision coverage
• 401K with Employer Match
• Pension Plan
• Employer-paid life and disability insurance
• HSA option
• FSA option
• Employee Assistance Program (EAP) Telehealth and wellness resources
• Supplemental insurance options
• Pet insurance and legal plan benefits
• Paid Time Off (PTO)

Why work here?

If you’re looking for a career you can be passionate about, you may find more than just your next job at Liberty Bank.

About Us

At Liberty Bank, our 200-year legacy is just beginning. We are building a future defined by purpose, innovation, and opportunity where people feel empowered to grow, lead, and make a difference. Our culture is rooted in connection, accountability, and inclusion, creating an environment where teammates are inspired to bring their full selves to work and do their best work every day.