Treasury Management Implementation Consultant

Backbase; Atlanta (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

Backbase is seeking an Implementation Consultant to serve as the primary client contact for Treasury Management implementations, providing ongoing support and expertise. You will assist with requirements gathering, configuration, test planning, and data transfer from legacy systems, while coordinating with the BA and R&D teams to ensure project success and client satisfaction.

You will attend client meetings, contribute to solution brainstorming, and help drive change management, production

Responsibilities

• Provide consultation to the bank on Treasury Management Implementations
• Support product feature mapping conversation and adaptability to business by providing US Commercial Banking expertise to Backbase customers and internally
• Support client on the configuration and process/workflow of the product
• Assist the bank with their test plans and ensure test coverage
• Collaborates with other project team members and organizational entities to identify and monitor issues, impacts and dependencies tied to implement the US Commercial Banking product for Backbase customers
• Prepares and conducts informal and formal presentations
• Contributes to the implementation change management process
• Supports with Production readiness and testing
• Assist client with issues raised during the testing cycle (both during and after Backbase implementation code completion)
• Support/ perform mapping session with the client to transfer data from the clients legacy system into the Backbase system
• Answering client questions
• Offering solutions based on expertise
• Building strong relationships
• Providing ongoing support
• Attend client meetings to fully understand customer needs and initial requirements
• Collaborate with the project team to review and align on client requirements
• Provide industry insights and best practices to inform the project's direction
• Contribute to solution brainstorming
• The BA leads refinement sessions with the IC providing support and expertise
• The BA and IC align on requirements and solutions before these sessions

Job description

Backbase is seeking an Implementation Consultant to serve as the primary client contact for Treasury Management implementations, providing ongoing support and expertise. You will assist with requirements gathering, configuration, test planning, and data transfer from legacy systems, while coordinating with the BA and R&D teams to ensure project success and client satisfaction.

You will attend client meetings, contribute to solution brainstorming, and help drive change management, production