Traveling Office Assistant - Centralized Registration (schedule flexibility & travel required)

Virtua Health; Washington; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)/Pension options

Paid time off

Paid sick leave

Disability insurance

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health seeks an organized Medical Office Clerk to support front desk and billing functions across multiple sites in South Jersey. The role involves scheduling appointments, registering patients, verifying insurance and collecting co-pays.

The position requires HS diploma or equivalent and 0–2 years of Medical Office experience, with strong communication and computer skills. On-site work with typical 1st shift hours.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0–2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules.
• Acts as office resource and mentoring role model.

Skills

Communication

Customer service

Multitasking

Computer literacy

Education

HS diploma or equivalent

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location

Washington - 239 Hurffville-CrossKeys Road

Remote Type

On-Site

Employment Type

Employee

Employment Classification

Regular

Time Type

Full time

Work Shift

1st Shift (United States of America)

Total Weekly Hours

40

Additional Locations

Bordentown - 6500 K Johnson Blvd, Cherry Hill - 1945 Route 70, Cherry Hill - 1 Brace Rd, Cherry Hill, Hammonton - 75 S. White Horse Pike, Marlton - 141 East Route 70, Medford - 128 Rt 70

Job Information

Must be able to travel to all VMG Centralized Registration locations as needed: Bordentown, Medford, Marlton, Cherry Hill (2 locations), Voorhees, Moorestown, Washington Twp, Hammonton, and Egg Harbor Township.

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules.
• Acts as office resource and mentoring role model.

Position Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Required Education

HS diploma or equivalent.

Hourly Rate

$18.69 - $26.01 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Benefits

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance
• an employee assistance program that includes free counseling sessions

Be Well, Get Well and Stay Well That's our mission. We're dedicated to offering the best quality care through our extensive range of services and facilities. Our doctors, clinical practitioners, and administrative staff are a respectful, caring team of professionals committed to providing world-class quality healthcare. We continually work to be your premier choice of health and wellness in South New Jersey.