Traveling Field Service Technician

Air Liquide USA LLC; Boise (ID); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Comprehensive family benefits

Paid parental leave (up to 14 weeks)

401(k) with company match

Tuition assistance

Paid holidays, vacation, and sick time

Job summary

Air Liquide USA LLC is seeking a Traveling Field Service Technician to support Boise, ID and other sites. You will install, service, and troubleshoot chemical delivery equipment, collect data, and work with customers to minimize downtime.

The role requires travel up to 100% and hands-on expertise with controls, software, and instrumentation. A related degree is preferred and comprehensive benefits are offered.

Qualifications

• 3+ years experience with relevant equipment and services.
• Ability to travel up to 100% domestically and internationally.
• HS Diploma or GED or equivalent.

Responsibilities

• Maintain and install equipment where intermediate to advanced technical skills are required.
• Install and debug software and controls.
• Collect data and perform analysis on equipment.
• Identify and implement solutions within scope; refer complex issues as needed.
• Interact with customers to resolve issues and minimize downtime.
• Train customer personnel and perform other duties as assigned.

Skills

Travel up to 100% domestically & intl

Read & interpret schematics

Data analysis

Troubleshooting & problem solving

Education

HS Diploma GED or equivalent

Associates degree

Tools

Blueprints & schematics

Controls software debugging

Software installation

Job description

R10104342 Traveling Field Service Technician (Open)

Location: Boise, ID - Federal Way - Carrier gases - On-site - Micron TritonChandler, AZ - S Dobson Rd - TCM - Intel F12 F22 F32 F42

Air Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Air Liquide, we RESPECT, HONOR and VALUE diversity.

Air Liquide is Hiring for a Traveling Field Service Technician in Boise, ID, Phoenix, AZ, or Albany, NY!

• Compensation: $35.00 - $45.00 per hour
• Comprehensive Family Benefits: Air Liquide offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Air Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.

The Advanced Equipment Systems Division (AES) is a focused group within the larger Air Liquide Electronics (ALE) organization that specializes in providing chemical and specialty gas management equipment solutions. Team members are chemical and mechanical engineers, electrical and controls engineers, programmers, manufacturing technicians and field service engineers. The core expertise of this team includes everything related to the delivery of process molecules: equipment design, material compatibility, safety requirements, component selection, controls design and integration, flow and pressure optimization, installation and start-up, and turnkey project management.

Responsibilities

• Working knowledge and skills to support a wide range of product lines (specialty gas and chemical and slurry) and ability to perform the following based on those product lines.
• Has full proficiency in a range of technical processes or procedures (or deep skills in a single area) through job-related training and considerable work experience.
• Completes a variety of atypical assignments
• Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments
• Maintain and install equipment where intermediate to advanced technical skills are required in hooking up, commissioning, testing, retrofitting, maintaining and troubleshooting chemical delivery equipment.
• Install and debug software and controls.
• Collect data and perform analysis on equipment to diagnose maintenance problems.
• Identifies technical problems and implements solutions within the scope of capability to fully understand and safely implement repairs. Refers more complex problems to appropriate people within the organization.
• Works with customers both internal and external to identify issues and resolve them.
• Completes tasks in a timely manner that results in minimal loss of time and money due to error for both the customer and AES.
• For all work undertaken analyzes means of repair and ensures appropriate secondary planning to minimize any interruption to customer processes.
• Understanding of and the ability to operate and install auxiliary equipment. Chemical/Slurry Systems: particle counters, flow meters, sampling systems, analytical equipment (assay, etc...), and system options as appropriate. Gas Systems: gas analyzers, flow meters, flow control valves, regulators,LSS.
• Interactions involve solving problems that are often complex in scope and require individual judgment and technical capabilities as well as good customer relations skills.
• Sensitivity to customer concerns and future business prospects.
• Provide the Voice of the Customer to internal audiences and help the internal organization understand the needs and desires of our customers.
• Assist in training customer personnel.
• Performs other duties as assigned or as necessary to meet the needs of internal and external customers.
• Works with a limited degree of supervision, with oversight focused only on complex new assignments

Required Qualifications

• HS Diploma GED or equivalent work experience
• 3+ years experience with relevant equipment and services
• Ability to read and interpret blueprints and schematics
• Controls and controls technology including the ability to debug controls, software problems, and install software
• Ability to use math and computer skills to analyze data
• Knowledge of commonly used business software and technical software specific to our equipment
• Ability to use appropriate hand or power tools and solid knowledge of appropriate work practices and safe work procedures
• Ability to speak distinctly and see and hear clearly
• Ability to lift up to 50 pounds without assistance
• Ability to work in a clean-room environment
• Ability to travel up to 100% both domestically and internationally
• Ability to wear a respirator
• Demonstrates strong work behaviors including organization, timeliness, dependability, and courtesy to others

Preferred Qualifications

• Associates degree
• Experience in the semiconductor industry
• Experience in the industrial gas industry

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.