Traveling Field Service Representative

Faith Technologies; Olathe (KS); On-site; USD 70,000 - 95,000; Full time

Job summary

Faith Technologies is seeking a Field Service Representative - Power Distribution to install, inspect, test, troubleshoot, and service customer electrical equipment on site. You will interpret drawings, perform audits, and maintain detailed documentation while developing customer relationships and supporting design modifications.

The role requires 8,000-hour electrical apprenticeship or a B.E.E., plus Navy Nuclear/Electrician's Mate experience; travel up to 50% is needed, with a schedule that

Qualifications

• Electrical apprenticeship (8,000 hours) or Bachelor's degree in Electrical Engineering.
• Military experience: Navy Nuclear Electronic Technicians or Electrician's Mate.
• Electrical start-up and testing experience including breakers, transformers, switchgear, VFDs, PLCs, capacitor banks.
• Clear English communication skills (spoken and written).
• Travel up to 50%; work hours may include nights, weekends, and holidays.

Responsibilities

• Contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, etc.).
• Provides support to Level 2 and Level 3 FSRs for removal of electrical equipment.
• Interprets blueprints and service documents, including specifications and quality requirements.
• Performs basic audits of customer's electrical systems and equipment.
• Documents all required information for each site (technical report).
• Communicates with Project Coordinator to ensure smooth execution.
• Properly documents and disposes defective parts from repair sites.

Skills

English communication

Electrical troubleshooting

Field service experience

Education

Electrical apprenticeship

Electrical Engineering degree

Tools

Circuit breakers

Transformers

Switchgear

VFDs

PLCs

Capacitor banks

Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as \"one of the Healthiest 100 Workplaces in America\" - is focused on the mind/body/soul of team members through our Culture of Care .

The Field Service Representative - Power Distribution is accountable for installation, inspection and testing, troubleshooting, and adjustment, repair or replacement of customer equipment. Provides documentation, including test reports and service summary to customer. Instructs customers and personnel on the operation and maintenance of equipment. Performs warranty work and start-up service. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Provides technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the faults. Consults with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assists in the development of design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintains service equipment, tools and documentation.

MINIMUM REQUIREMENTS

• Education: Completion of an electrical apprenticeship (8,000 hours) or a Bachelor's degree in Electrical Engineering or
• Experience: Military experience within the following positions: Navy Nuclear Electronic Technicians and Electrician's Mate or
• Experience: Electrical start-up and testing experience including: circuit breakers, transformers, switchgear, VFDs, PLCs, and capacitor banks
• Required: The ability to effectively communicate in the English language. This includes the ability to understand the spoken and written word as well as speak in English.
• Travel: 50%Work Schedule: This position works between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays.

KEY RESPONSIBILITIES

• Contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, etc.).
• Provides support to Level 2 and Level 3 FSRs as it pertains to removal of electrical equipment.
• Interprets blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements.
• Performs basic audits of customer's electrical systems and equipment.
• Documents all required information for each site (technical report).
• Communicates with Project Coordinator to ensure smooth execution.
• Properly documents, labels, and returns all defective parts utilized in the repair of equipment to the designated disposal/repair location.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future. Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success. FTI is a \"merit to the core\" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

Benefits are the Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here.

Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.